JOB REQUIREMENTS

Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!
The Domain Senior Manager will act as an industry SME to support customers globally by diving deep into the clients Talent Acquisition and Talent Management strategy, tools, and processes focused on a specific industry vertical. Working alongside the Product Management team, they will help drive best practices, platform adoption, strategy optimizations, and provide critical feedback to both the client and the Product teams for further roadmap developments.

WHAT YOU’LL DO

• Develop a deep understanding of customer pain points and needs for talent hiring and growth
• Support product delivery to these requirements, advice customers on industry best practices and support fine tuning and optimization based on deployments.
• Work closely with product managers to help create patterns and templates for recurring opportunities and propose solutions
• Deliver business impact, key insights, and value optimizations for customers by utilizing deep industry knowledge that relates to the clients objectives
• Review and provide key metrics for tools/products, and support client education on new product capabilities that support enhancements
• Partner with; Product Management, Sales, Customer Success, and engineering teams to create a strategy that best supports the industry vertical
• Provide guidance and Talent Acquisition insights to the Product and engineering teams to support further product development

WHAT YOU’VE DONE

• 7+ years experience in Talent Acquisition and/or HR operations within one industry vertical
• Bachelors Degree in Human Resources, Business, and or a related field
• Extensive knowledge/experience with Talent Acquisition ATS, CRM, and/or related platforms
• Experience with the Phenom Intelligent Talent Experience platform is an asset
• Customer obsession mindset with an ability to earn trust, and provide sound strategies that except customers expectations
• Strong leadership skills with the ability to influence and inspire cross-functional teams