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Domain SME - Capital Markets at HEXAWARE

, , India -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

0.0

Posted On

09 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Lifecycle Management, Agile, DevOps, Enterprise Architecture, Observability, Performance Management, KPI Establishment, Risk Management, Capacity Planning, Vendor Management, Asana, Jira, Power BI, Power Apps, MS Office Suite, Capital Markets

Industry

IT Services and IT Consulting

Description

Detailed Responsibilities • Own the end-to-end service lifecycle, including strategy, design, transition, operation, and continuous improvement. • Partner with Product Owners, Engineering Leads, and Architecture to shape technology roadmaps that deliver on business objectives. • Apply Agile and DevOps practices to enable iterative delivery, automation, and measurable outcomes. • Ensure alignment with enterprise architecture, security, and compliance standards. • Drive observability, monitoring, and performance management, using data-driven insights for continuous improvement. • Lead service reviews and establish key performance indicators (KPIs) and service level objectives (SLOs). • Manage risk, capacity, and change proactively to maintain service reliability and performance. • Champion a culture of accountability, focusing on business outcomes, customer experience, and operational excellence. • Collaborate with vendors and internal partners to optimise total cost of ownership and technology lifecycle planning. • Lead and influence cross-functional teams, promoting knowledge sharing and a continuous learning mindset. • Hands-on experience with tools such as Asana, Jira, Power BI, Power Apps, and MS Office Suite.

Responsibilities

Own the end-to-end service lifecycle and partner with technical leads to shape technology roadmaps aligned with business objectives. Drive operational excellence through observability, risk management, and the establishment of KPIs and SLOs.