Domain Support Specialist at Ericsson
Noida, Uttar Pradesh, India -
Full Time


Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Mediation Platforms, Data Filtering, Data Deduplication, Data Enrichment, SQL, Linux/Unix Shell Scripting, Telecom Network Architecture, CDR Processing, Data Reconciliation, Troubleshooting, Root Cause Analysis, 5G Environment, OSS/BSS Frameworks, Cloud-Native Tools, DevOps Practices

Industry

Telecommunications

Description
Operate and maintain mediation platforms with a focus on reliability, performance, and scalability. Design and implement rules for data filtering, deduplication, and enrichment before delivery to downstream systems. Collaborate with network, IT, and billing teams to ensure seamless data integration across platforms. Understand, configure, and tune mediation rules for efficient high-volume CDR processing. Perform data reconciliation across network elements, mediation, and billing systems to ensure data integrity. Investigate and resolve discrepancies in mediation and billing data in a timely manner. Monitor mediation system health and troubleshoot issues to ensure high availability and performance. Conduct root cause analysis (RCA) for mediation-related incidents and implement corrective/preventive actions. Hands-on experience with telecom mediation platforms (e.g., DigitalRoute, Comptel, or similar). Proficiency in SQL and Linux/Unix shell scripting. Strong understanding of telecom network architecture and concepts. Familiarity with key network elements: MSC, MME, SGSN, GGSN, PCRF, OCS, IN, SGW, SMF. Awareness of telecom billing, revenue assurance, and fraud detection practices. Ability to work independently and collaboratively across cross-functional teams. Experience with mediation in a 5G or hybrid 4G/5G environment. Exposure to OSS/BSS frameworks and industry-standard data models. Knowledge of cloud-native tools and DevOps practices is a plus.
Responsibilities
Operate and maintain mediation platforms focusing on reliability, performance, and scalability. Collaborate with various teams to ensure seamless data integration and investigate discrepancies in mediation and billing data.
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