Domain Support Specialist - RAN at Ericsson

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

RNC, BSC, RBS, NR Nodes, Fronthaul Equipment, Transport Equipment, RAN KPIs, Call Flows, Channel Concepts, Handover Behaviour, Cell-Site Issues, Linux, Unix, Core/IP Architecture, Trouble Ticket Handling, Fault Management

Industry

Telecommunications

Description

Solid knowledge of RNC/BSC/RBS/NR nodes and fronthaul/transport equipment (SIU, routers, DWDM, HPA, DAS, train repeaters). Deep familiarity with RAN KPI's (2G/3G/4G/5G), call flows, channel concepts, handover behaviour and cell-site issues. Basic to intermediate Linux/Unix knowledge for log analysis and troubleshooting. Understanding of Core/IP architecture and ability to correlate core issues affecting access network. Real-time critical trouble ticket handling experience for customer complaint resolution. Experience performing health-checks, fallback analysis and preventive maintenance on RNC/BSC. Degree in Electrical Engineering or Telecommunication Engineering. 1-5 years of relevant telecom experience in RAN operations, fault management or field support. Valid passport and willingness to travel on-site as per terms. Strong ability to interpret technical fault tickets and route accurately within KPIs. Demonstrated experience handling fault tickets end-to-end and coordinating fixes. Strong organisational skills and ability to multi-task in a high-pressure, 24x7 environment. Excellent written and verbal communication; able to prepare concise reports and adapt communication to the audience. Good knowledge of Microsoft Office (Word, Excel, PowerPoint, Visio, Project). The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: India (IN) || Noida Req ID: 773185

Responsibilities

The Domain Support Specialist will handle real-time critical trouble tickets for customer complaint resolution and perform health checks and preventive maintenance on RNC/BSC. The role requires strong organizational skills and the ability to multi-task in a high-pressure environment.