ABOUT US

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

HOW TO APPLY

If you wish to apply for this role please email a copy of your up to date CV to recruitment.mailbox@greensquareaccord.co.uk.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the essential eligibility criteria for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know

ABOUT THE ROLE

• To provide a first response to callers who need safe accommodation
• Liaising with victims and external agencies to establish if domestic abuse accommodation is available and safe for the victim
• Establish risk posed to the victim and assess suitability for accommodation services
• Offering immediate advice, liaising and signposting to other agencies
• Receive and process referrals to the service from a variety of sources including specialist agencies, housing, social care, police, health care staff and self-referrals
• Ensure appropriate and safe travel arrangements are in place for service user
• Advertise vacancies on Refuges Online and with Walsall Housing teams, keeping this up to date.
• Work with Housing IDVA to ensure information is shared appropriately on new service users coming into the scheme
• To ensure allocated support workers are aware of the background of the new service user and their family by maintaining UpToDate and accurate client records
• Management of data and produce weekly and monthly reports
  This post is open to Female applicants,Due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement).We are striving to be an Equal Opportunities Employer and all employees are expected to actively support Equal Opportunities Policies.