PERSON SPECIFICATION

The Person Specification is split into 2 sections: essential and desirable. Please demonstrate clearly how you meet all of the essential criteria. Where possible you should give examples of how, when and where you have used your experience, knowledge, specific skills and abilities to match those required for this particular job role.
Please ensure that you communicate this fully by creating a new document containing your supporting statement, refer to sample layout below, listing ALL OF THE CRITERIA and commenting against each one as to how you meet them.
This will need to be completed before you begin making your application on line as you will be required to upload it. When uploading the supporting statement the document title needs to read “supporting statement and should also detail the post reference number ending in BR” (relevant to the job you are applying for).

1. EXPERIENCE OF CARRYING OUT DOMESTIC DUTIES WITHIN A HOUSEHOLD OR COMMERCIAL ENVIRONMENT.

Provide evidence

2. EXPERIENCE OF COMMUNICATING INFORMATION BOTH ORALLY AND IN WRITING, TO A WIDE RANGE OF PEOPLE.

Provide evidence

3. AN ABILITY TO RESPOND TO CUSTOMER NEEDS IN A POLITE AND COURTEOUS MANNER, ADAPTING TO THEIR REQUIREMENTS ACCORDINGLY.

Provide evidence

MAIN DUTIES

• To clean designated areas in student residences, i.e. study / bedrooms, bathrooms, communal areas, kitchens, toilets, showers, corridors, foyers, stairs, landings, windows, walls, lifts, TV rooms to ensure they are kept in a clean and hygienic condition, including carpet shampooing, where applicable.
• To effectively clean all touch points e.g. door handles, knobs, locks and push plates, railings, banisters, lift buttons, vending machines, light switches etc.
• To check and replenish hand sanitiser station supplies throughout the site.
• To use the most appropriate approved cleaning equipment and materials.
• To move furniture and cookers / fridges and other equipment as required to enable effective cleaning.
• To defrost fridges / freezers where directed.
• To provide room servicing, including bathrooms and kitchens, changing bed linen, taking bed linen to / from a central storage area, removing refuse etc.
• To remove refuse and dispose of it in the appropriate receptacles.
• To clean bar, administrative offices, and any other areas, where applicable.
• To carry necessary cleaning materials and equipment from area to area, ensuring they are kept in a clean and safe working order.
• To report any damage and / or maintenance needs to the supervisor.
• To participate in legionella flushing procedures and maintain accurate records as required.
• To attend and actively participate in all basic training as identified in the Training Matrix.
• To identify your personal training needs in conjunction with your manager, ensuring that learning is transferred to the workplace.
• To adhere to relevant Health, Safety / Hygiene working practices and legislation, using only cleaning materials and equipment provided.
• To be aware of and to report any potential workplace / personal hazards to health and safety.
• To abide by university policies on Health & Safety.
• To ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other University policies, procedures and codes as appropriate.
• To provide a service to customers during arrivals / departures, conferences and other busy periods which may be within other residences and involve working additional hours.
• You may be asked to perform other duties occasionally which are not included above, but which will be consistent with the role.
  The role requires a flexible approach to working hours and is 5 days out of 7, which will include evenings and weekends to support the achievement if the department’s goals.