Domestic Transportation Customer Service at Expeditors

Elkridge, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

25.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Freight process flow, Data entry, Track and trace, Client billing, Vendor billing, Customer service, Logistics, Supply chain management, Communication, Organizational skills, Excel, Word, Hazardous materials certification

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Job Description Major Duties and Responsibilities Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Transcon files and reporting Ensure accurate and timely client and vendor billing Ensure delivery of freight and timely clearance when applicable Interact with customers in arranging their shipments to meet customers service standards Contribute and maintain good relationships with suppliers Meet compliance at all times Network communications, timely responses to emails and requests Meet KPI standards in accordance with Company policy Understand customers procedures and maintain updated internal DLSOPs Qualifications 6 months to 1 year related experience and/or training; or equivalent combination of education and experience Understanding of ocean documentation process a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Good computer skills (Excel, Word) Hazardous Materials certification (preferred) Fluent in English Additional Information Expeditors offers excellent benefits Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and Vision Life and Long-Term Disability Insurance 401(k) Retirement Savings Plan (US only) Employee Stock Purchase Plan Training and Personnel Development Program $23-$25 per hour Hours are 8 AM to 5 PM All your information will be kept confidential according to EEO guidelines. Compensation: USD 23 - USD 25 - hourly

Responsibilities

The role involves managing freight process flows, ensuring accurate data entry, and tracking shipments to meet customer service standards. You will also be responsible for maintaining client and vendor billing accuracy and fostering strong relationships with suppliers.