Donor Engagement Manger - Portland at Ronald McDonald House Charities of Orego

Portland, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Donor Relations, Stewardship, Data Analysis, Campaign Development, CRM Management, Interpersonal Communication, Strategic Thinking, Attention to Detail, Email Marketing, Content Creation, Event Management, Collaboration, Accountability, Discretion, Storytelling, Technical Proficiency

Industry

Hospitals and Health Care

Description

Description Donor Engagement Manager Advance Donor Loyalty as our Donor Engagement Manager We are seeking a highly detail-oriented and strategic Donor Engagement Manager to lead our comprehensive stewardship efforts for individual donors. This is a crucial role responsible for maintaining and elevating long-term donor relationships and driving retention across our foundational giving levels. The ideal candidate will possess 3–5 years of proven success in nonprofit stewardship, donor relations, or individual giving. You must be an expert in executing thoughtful stewardship plans, utilizing data analysis to inform growth, and developing targeted monthly recurring donor campaigns. If you are a strategic thinker with exceptional follow-through, strong interpersonal communication skills, and the technical proficiency to manage our CRM (Raiser's Edge experience highly preferred), you have the core attributes we require. You will be responsible for curating compelling mission-based content for personalized communications and providing essential, high-discretion support to our leadership team. Join us in fostering a truly donor-centric culture grounded in accountability and impactful engagement. Requirements About the Role The Donor Engagement Manager is a critical, highly-visible position responsible for deepening relationships and driving retention among our individual donors giving at or below the $2,500 level. This strategic role is essential for fostering a consistent, positive donor experience that supports our organization's growth and contributes to a collaborative, donor-centric internal culture. Essential Experience and Qualifications The successful candidate will bring 3–5 years of relevant nonprofit experience, preferably specializing in individual giving, donor relations, or comprehensive stewardship. You must demonstrate a proven history of success in maintaining and strategically growing donor relationships through thoughtful and executed stewardship plans. While not required, significant experience supporting senior gift officers or executive leaders in their donor-facing work is strongly preferred. Key technical proficiency includes mastery of donor database or CRM systems (familiarity with Raiser's Edge is a strong advantage), email marketing tools, and basic design tools like Canva. Core Responsibilities and Accountabilities This manager will fully own the stewardship lifecycle for our mid-level and entry-level donors. A major focus includes developing and executing monthly recurring donor campaigns aimed at retention and identifying potential for upgrades. You will be responsible for creating and delivering personalized donor touchpoints and expertly managing the end-to-end donor experience around all signature organizational events. A key function involves maintaining the highest level of accuracy in CRM records and utilizing data to analyze trends that inform future growth strategies. Furthermore, the role involves sourcing and curating compelling, mission-based stories for donor communications, and providing essential support to leadership through timely preparation of donor briefings and coordinating shared donor relationships across various teams. Required Skills and Attributes We are looking for a natural strategic thinker defined by a high degree of attention to detail and follow-through. You must possess exceptionally strong interpersonal and communication skills, capable of engaging with donors and stakeholders with a warm, professional demeanor. Success in this position requires a highly collaborative team player who is skilled at managing multiple priorities with strong accountability and an unwavering commitment to a high level of discretion.

Responsibilities

The Donor Engagement Manager will own the stewardship lifecycle for mid-level and entry-level donors, focusing on retention and potential upgrades. This role includes creating personalized donor communications and managing the donor experience during organizational events.