Donor/Greeter at Goodwill Industries of Houston

Katy, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Donation Processing, Sorting, Pallet Jack Operation, Inventory Recording, Safety Compliance, Physical Labor, Communication Skills

Industry

Non-profit Organizations

Description

Job Title: Donor Greeter Department: Donated Goods Program (DGP) Reports To: Store Manager FLSA Status: Non-Exempt Mission Support: Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work. Position Summary: Responsible for providing world-class donor experience by maintaining a friendly, helpful, and professional demeanor. Responsible for accepting, sorting, and processing incoming donations according to GWH’s guidelines. Ensure donations are handled efficiently, accurately, and cost-effectively to support the organization’s mission. Essential Duties and Responsibilities: * Provide excellent customer service by greeting each donor promptly upon arrival, showing appreciation, and inviting them to return. * Collect donations using donation carts and sort them out into proper limited categories as required. * Accept furniture donations, place them in staging areas, and assist in moving to the sales floor once priced. * Ensure that all full raw and outlet equipment is properly labeled at the time of setup. * Operate pallet jacks to move full gaylords and load outbound trailers while maintaining safety and productivity standards. * Accurately record donations using the donor tablet to maintain accurate records of donations received and issue completed donation receipts to all donors. * Ensure designated personal protective equipment (PPE) is being properly utilized, including but not limited to highly-visibility safety vests and cut-resistant gloves. * Request additional supplies from management when running low. * Assist with loading and unloading equipment as needed. * Assist in maintaining the safety and security of GWH associates, donors, and company property. * Perform necessary janitorial work. * Must report all work incidents and injuries immediately. * Perform other duties as directed by management to support evolving organizational needs.

Responsibilities

Provide a professional donor experience by greeting visitors and accurately recording donations using a tablet. Responsible for sorting incoming goods, moving furniture, and operating pallet jacks to maintain efficient warehouse flow.