Donor Services Coordinator - Term at United Way Winnipeg
Winnipeg, MB, Canada -
Full Time


Start Date

Immediate

Expiry Date

26 Sep, 25

Salary

34811.53

Posted On

27 Jun, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technology, Confidentiality, Interpersonal Skills

Industry

Financial Services

Description

Job Number:
202
Department:
Finance
Job Type:
Full Time
Close Date:
07/11/2025
Professional Areas:
Career Opportunities
Salary Range:
Starting at $34,811.53 annual salary

POSITION SUMMARY

With receivables as their core focus, the Donor Services Coordinator provides primary coordination of the processing of campaign gifts/pledges and pledge payments in accordance with standard policies and procedures. Reporting to the Accounting Supervisor and a member of bargaining unit Unifor Local 191, this position will specifically:

  • Enter campaign gifts and pledge information into a Constituent Relationship Management (CRM) System
  • Record payment schedules and methods, clarifying information with donors as required
  • Process payments, prepare bank deposits and issue receipts to donors
  • Conduct analysis and follow-up of outstanding pledge collections (i.e. accounts receivable analysis)
  • Assist in training campaign staff on gathering pledge documentation from workplaces
  • Assist donors with questions related to their pledge or payments
  • Help with monthly bank reconciliations
  • Ensure accuracy of donor records and perform data maintenance activities as required
  • Support others in the finance department by performing other duties as assigned

QUALIFICATIONS/EXPERIENCE

You are a highly accurate person with a strong customer service focus and a substantial ability to work with technology. You are dedicated to making Winnipeg a better place to live, and you possess the following qualifications:

  • A business certificate and 2-4 years’ related experience (or an equivalent combination of education and related experience)
  • A minimum of two years’ experience using revenue tracking software or a CRM system, and advanced level Excel skills
  • Exceptional organizational skills, with particular attention to detail
  • Strong interpersonal skills
  • Respectful of confidentiality
  • Ability to learn and thrive in a dynamic, fast-paced, changing environment and manage several tasks simultaneously
  • Ability to work independently and as part of a team, to take initiative and demonstrate curiosity, good judgement, and resourcefulness
  • Can work occasional (paid) overtime as required as part of month-end or year-end accounting cycles
Responsibilities

Please refer the Job description for details

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