Door-Host (Black Lacquer) at Accor

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

0.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Portfolio Development, Public Relations, Communications, Social Media, Brand Image Conveyance, Client Relationship Management, Reservations Management, Premises Supervision, Risk Detection, Interpersonal Skills, Sales Techniques, Marketing Techniques, Table Service Knowledge, Aesthetics, Discretion

Industry

Hospitality

Description

Company Description Roswyn, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. Job Description JOB OVERVIEW: As the Door-Host at Black Lacquer, your mission is to promote an attractive and dynamic image of the venue by developing a client portfolio that aligns with the group’s and the restaurant’s DNA. You will also help ensure compliance in the entry and exit of people and goods. Under the responsibility of the Director of Membership & Cultural Programming, you will work daily in collaboration with the public relations teams, the communications department, and the head hostesses of the restaurants. Together with them, you will define the target clientele and convey the desired brand image YOUR KEY REPONSIBILITIES Develop contacts with potential clients of our establishments Convey a young, dynamic image of the restaurant on social media In constant contact with the head hostesses, you will ensure the restaurant’s momentum and atmosphere Represent the company and maintain a network of loyal clients Embody the restaurant Be present in the restaurants in the evening on a regular basis Send high-quality reservations Ensure supervision of the premises and property, and carry out preventive and risk-detection patrols ADDITIONAL RESPONSIBILITIES Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams. Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information. Remain calm and alert, especially during emergency situations. Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. SPECIFIC JOB KNOWLEDGE & SKILLS Thorough knowledge of the Ennismore group and its offerings Thorough knowledge of the client portfolio Knowledge of sales and marketing techniques Knowledge of table service and Ennismore service standards Strong interpersonal and communication skills Proficiency in social media and digital tools Good presentation and a sense of aesthetics Be smart, distinguished, and discreet Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Door-Host is responsible for promoting an attractive image of the venue by developing a client portfolio aligned with the brand DNA and ensuring compliance for entry and exit of people and goods. Key duties include developing contacts with potential clients, conveying the restaurant's image on social media, maintaining client loyalty, and ensuring the restaurant's momentum and atmosphere.