Door Person at Glenlo Abbey Hotel and Estate
Galway, County Galway, Ireland -
Full Time


Start Date

Immediate

Expiry Date

07 Aug, 25

Salary

0.0

Posted On

07 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Glenlo Abbey Hotel & Estate sits on a 138-acre estate with the original 18th century manor house dating back to the 1740’s. The Hotel comprises of 73 Guest Bedrooms including 6 Suites, 11 Luxury Self-Catering Lodges, Meetings & Events spaces from 2 guests to 220 guests, River Room Restaurant, Palmers Bar & Kitchen, 2AA Rosette Pullman Restaurant (an original Dining Carriage from the Orient Express) Glo Spa & Wellness and a GUI accredited 9 - Hole Championship Golf Course and 21 Bay Driving Range.
Currently we have an exciting vacancy for a Doorperson to join our award winning team. The Doorperson will ensure that all guests are welcomed on arrival. They will also ensure the highest level of customer service is extended to all guests through out their stay.

Responsibilities
  • Booking and arranging guest activities, transportation, restaurant reservations and arranging amenities for special occasions
  • Respond to guest queries over the phone, via email and in person
  • Maintain a professional image at all times; a high standard of personal hygiene and grooming is essential, in line with company’s uniform policy
  • Handling and storage of guest luggage from their transport, to and from their rooms
  • Liaising with drivers and guides to arrange pick up and drop off times
  • Anticipate guests needs and deliver service to the highest quality standards
  • Upkeep of the cleanliness of the luggage rooms and front of house areas at all times
  • Ensure that the guests get the best out of their stay
  • Parking of guest cars
  • Driving guests if required in the hotel vehicle
  • Other ad hoc duties can be assigned to you by Front Office Manager, Duty Managers and General Manager
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