Doorman at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Interpersonal Skills, Problem Solving, Communication Skills, Organization, Flexibility, Teamwork, Attention to Detail, Safety Procedures, Luggage Handling, Traffic Coordination, Customer Assistance, Presentation Skills, Reliability, Calmness, Courtesy

Industry

Hospitality

Description

Company Description The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience. Job Description Welcome guests and assist in/out of vehicles by opening doors in a gracious and courteous manner. Extend particular assistance to children, elderly and disabled. Inform guests of vehicle parking procedures. Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city to provide accurate information. Assist Valet Parkers in issuing valet ticket to guests. Direct flow of traffic at hotel driveways ensuring maximum safety. Coordinate with security for the strict implementation of safety procedures. Handle guests’ luggage promptly and professionally, using safe handling techniques. Deputize for Bellmen when necessary in retrieving/loading guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items to hotel lobby. Ensure that all luggage’s are retrieved and loaded/unloaded on to/from correct vehicle with guest. Always re-confirm with guests that correct number of luggage had been loaded/unloaded before allowing the vehicle to move. Respond to queries positively. Follow department policies, procedures and service standards, including all safety policies. Report “Lost & Found” items. Perform other duties as assigned and requested. Qualifications Passion for Guest Service Highly organized, results-oriented with the ability to be flexible and work well under pressure Strong interpersonal and problem solving abilities Excellent presentation and communication skills Highly responsible & reliable Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Welcome guests and assist them in/out of vehicles while ensuring safety and providing information about hotel facilities. Handle luggage and coordinate with security for safety procedures.