Doorman at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good English Language Verbal Communication Skills, Teamwork, Guest Needs Attention, Positive Relations Promotion, Good Judgment, Multi-Cultural Environment Understanding

Industry

Hospitality

Description

Company Description An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres. Job Description PURPOSE OF POSITION To receive guests in the most hospitable manner. All guests arriving to the hotel will be welcomed and departing guests fare-welled in the most courteous and friendly manner. KEY ROLES & RESPONSIBILITIES To be well groomed at all times; to greet guests with the most hospitable attitude upon arrival at the hotel, and to offer assistance at all times Maintain the entrance and main door areas to ensure they are clean and tidy, free of obstacles and ensure that traffic through the driveway is controlled and organized Adhere to guest contact standards at all times Provide current knowledge of the services and facilities offered by the Hotel Assist guests in and out of taxis and other vehicles and assist to remove baggage from vehicles Obtain taxis for guests as required Assist guests with requests for transport and other information Knowledgeable of the events of the day and of daily Hotel activities Knowledgeable of VIP guests and whenever possible address such guests by name Has presence and alerts Security or Duty Manager of suspicious looking person(s) Qualifications PERSONAL ATTRIBUTES Good English language verbal communication skills Ability to work cohesively with co-workers and managers as part of a team Ability to be attentive to guest needs, remaining calm and courteous at all times Ability to promote positive relations with hotel residents and patrons Ability to exercise good judgment with difficult guests Understanding and ability to work in a multi-cultural environment QUALIFICATIONS Secondary education EXPERIENCE Minimum one year’s experience in the customer service or hospitality industry Additional Information Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates

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Responsibilities

The Doorman is responsible for welcoming guests in a hospitable manner and assisting them with their needs. They maintain the entrance area and ensure a clean and organized environment while providing information about hotel services and activities.