Doorman at Accor

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Communication Skills, Team Player, Adaptability, Initiative, Integrity, Honesty, Traffic Management, Luggage Handling, Customer Assistance, Problem Solving, Empathy, Grooming Standards, Training, Coordination, Flexibility

Industry

Hospitality

Description

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description Summary of Responsibilities: The main responsibilities and tasks of this position are as listed below, but not limited to these: To assist guests with taxi requests and assist them with their belongings into the taxi Co-ordinate with arriving coaches/passengers vans/Taxi & Uber/Grab to their waiting area To assist arriving and departing guests and ensure that all belongings are being retrieved or placed in taxi upon arrival or departure respectively To co-ordinate on parking lots for VIP guests and ensure they are duly received Co-ordinate parking for drivers for pick-up guests Ensure LQA service standards are in practice as set by the hotel at all times Assist in loading and unloading and tagging of luggage for arrival and departure from taxi or luggage van Promptly greet and welcome all guests on arrival Able to provide information and assistance to guests as and when required To be well versed with all shuttle and taxi booking charges to provide accurate information to guests. Provide direction, information and/or assistance to guests as and when required To report on incidents/accidents at driveway and redirect traffic flow when required Ensure smooth flow of traffic at the driveway To ensure general cleanliness at the front driveway May be required to assist Bellman in luggage duties when required Work hand in hand with car Valets to ensure smooth traffic flow at all times Buddy new colleagues as required and provide on job training Attend department briefings and meetings Ensure grooming standard set by the hotel at all times Any other duties as assigned from time to time Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative Qualifications Minimum Secondary Education Some working experience preferred Able to read and write English A second language is preferred Must be physically able to carry out duties of Bell Person Guest focused with good communications skill Guest oriented individual with pleasant and courteous disposition A team player and efficient worker Flexible and adaptable Possess good attitude and initiative Possess integrity and honesty Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Doorman is responsible for assisting guests with taxi requests, coordinating arrivals and departures, and ensuring smooth traffic flow at the driveway. Additional duties include greeting guests, providing information, and maintaining cleanliness in the front driveway area.