JOB SUMMARY

Being the first impression of all guests at the Driveway, the Doorman shall assist guests at the Hotel’s Forecourt. Co-ordinate with the Bellman in loading and unloading of the guest’s luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate. Co-ordinate with valet service associates in parking guest’s car.

JOB REQUIREMENTS

• Preferably with ‘N’ level qualifications
• Preferably with service industries experience dealing with internal and external guests
• Able to converse in English
• Has general knowledge of the city and able to lift heavy and bulky items
• Able to start work as soon as possible and commit till end of December 2025.
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
  JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

1. Assisting guests and patrons by opening of car doors for guest and patrons at all times. Greeting guests with the right verbiage and to be warm and friendly at all times.
2. Communicate with Bellman for luggage assistance and escorting guests to Front Desk.
3. Ensure all ‘No Parking Zones’ are cleared to ensure smooth flow of traffic. Ensure the traffic at the hotel’s Forecourt is clear at all times with no congestion.
4. Ensure that there is always taxis available for guests’ usage.
5. Ensure all Valet tickets are issued and recorded by running serial order without exceptions. Ensure all payments received for Valet to be handed over to Front Desk for proper tracking.
6. Attend daily briefing and 15 minutes training.
7. Understanding hotel’s safety features and procedures.
8. Provide general information, places of interest / directions, and hotel’s information to guest.
9. Report any incident/s to FO Managers and Bell Captain on duty.
10. Maintain the condition and cleanliness of the hotel’s Forecourt at all times.
11. Maintain the condition and cleanliness of the Marriott and Singapore’s Flag and report abnormalities to Bell Captain and FO Managers.

12. Maintain effective service in line with the hotel’s Corporate Image:
    a. Company’s Grooming Standard
    b. Standard Operation Procedures
    c. Departmental Policies
    d. Corporate Policies

13. Cash/Bank Handling

• Process all payment methods in accordance with Accounting procedures and

policies.

• Follow property control audit standards and cash handling procedures (e.g., blind drops).
• Count bank at end of shift, complete designated cashier reports, resolve any

discrepancies, drop off receipts, and secure bank.

• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Transport bank to/from assigned workstation, following security procedures.
• Set up and organize cashier workstation with designated supplies, forms, and

resource materials; and maintain cleanliness of workstation at all times.

• To ensure and follow established procedures and compliance as per LSOP guidelines.

1. Any other duties as may be assigned from time to time.