Doorways Case Worker - Rockhampton at The Salvation Army

Sale, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Work, Trauma-Informed Approach, Client-Centred Support, Strengths-Based Approach, Material Aid Support, Case Planning, Goal Setting, Capacity Building, Resilience Building, Collaboration, Client Advocacy, Service Navigation, Intake and Assessment, Relationship Building, Community Connection, Social Connectedness

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Doorways Case Worker 🌟 Join Us as a Doorways Case Worker – Make a Real Impact in Rockhampton Position: Case Worker Classification: SCHADS Level 4 Location: Rockhampton Status: Permanent Part‑Time (22.8 hours per week) We’re looking for a compassionate, values‑driven Case Worker who believes in the power of dignity, connection, and strengths. Using a trauma‑informed, client‑centred approach, you’ll walk alongside people as they rebuild confidence, enhance wellbeing, and strengthen their sense of belonging. If you’re passionate about social justice and supporting meaningful, self‑directed change, this role is for you. About the Role Reporting to the Doorways Regional Manager, you’ll support community members seeking material aid or more specialised case work support. You’ll work collaboratively with people to explore the deeper issues contributing to their situation, helping them build capacity, resilience, and self‑directed change. The primary aim of this role is to empower clients—working alongside them in a strengths‑based, collaborative way so they can identify their own goals and take meaningful steps forward. How You Will Make an Impact Provide compassionate, person‑centred support to individuals seeking material assistance or ongoing case management Develop strengths‑based case plans and help clients set and achieve meaningful, self‑directed goals Address the root causes of financial stress using trauma‑informed, practical, and empowering approaches Collaborate with Corps Officers, volunteers, and local partners to deliver integrated, community‑connected support Link clients with services, resources, and networks that build long‑term stability and independence Support social connectedness by working with informal supports such as family, friends, and community networks Advocate for clients and help them navigate referral pathways and service systems What You Will Bring Diploma in Community Services (or similar), or equivalent experience Experience supporting vulnerable people facing challenges such as financial hardship, housing instability, mental health concerns, or substance use Demonstrated experience in strengths‑based, person‑centred casework Ability to build respectful, collaborative relationships and support clients toward self‑directed change Understanding of holistic intake and assessment within a non‑therapeutic casework framework A valid QLD Blue Card (WWCC) A valid driver’s licence and access to a comprehensively insured vehicle (mileage reimbursed) What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Flexible working arrangements. Access to EAP and health & wellness initiatives incl Fitness Passport Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. About us The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Case Worker will support community members seeking material aid or specialized casework by exploring root causes of issues and empowering clients to build capacity and achieve self-directed goals. This involves providing compassionate, person-centered support, developing strengths-based case plans, and linking clients with necessary resources for long-term stability.