ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Make a Real Difference. Every Day.
At The Salvation Army, we believe in a world where everyone is seen, valued, and supported. Every day, we stand alongside individuals and families doing it tough—walking with them toward hope, healing, and a brighter tomorrow. If you’re a compassionate professional who thrives on empowering others and building stronger communities, we invite you to join us as a Case Worker in our Community Engagement team.
About the Role
As a Case Worker, you’ll walk beside people experiencing hardship and disadvantage—supporting them to set goals, build confidence, and connect with services that help them regain stability and independence.
You’ll be part of our Doorways Program, which takes a strength-based, holistic approach to helping individuals navigate financial stress, long-term disadvantage, and lifes’ complexities.
This is more than a job—it’s a calling to make change happen.
Reporting to the Doorways Regional Manager, this is a permanent full-time position, based at Ringwood and Box Hill, VIC.
Compensation is in accordance with SCHADS Award Level 4.

You will successfully

• Work collaboratively with Corps Officers, volunteers, and local partners to deliver wraparound support
• Build meaningful connections with community members to assess needs and develop achievable, personalised case plans
• Provide support with financial hardship through referrals and advocacy (e.g., No Interest Loans, energy relief)
• Strengthen capacity for self-determination and independent living
• Ensure accurate case documentation and contributing to service improvement

You will have

• A heart for people and a belief in their potential
• Tertiary qualification in Social Work, Psychology, or a related field is desirable
• Diploma with experience would be considered
• Experience in community services, ideally in case management or support coordination
• A calm, optimistic outlook even in challenging situations
• A commitment to working collaboratively—with individuals, families, and other service providers
• A current and valid Working with Children’s Check
• A current Driver’s Licence

What we offer

The Salvos offer eligible employee’s a well-balanced package of meaningful benefits including:

• Maximise your earnings with salary packaging up to $15,900 tax-free + $2,650 for meals and entertainment
• Enjoy generous Paid Parental Leave (12 weeks primary, secondary carers), Purchased Leave (up to 8 weeks), and 5 days paid leave for career development
• Flexible work options, access to a Fitness Passport, and exclusive discounts to enhance your lifestyle
• Prioritise your well-being with EAP support and health & wellness programs
• Boost your career with ongoing training and development opportunities

Why Work with Us?
At The Salvation Army, you’ll find purpose and belonging.
We are a Christian movement with a mission to care for people, build healthy communities, work for justice, and share hope. We value integrity, compassion, respect, diversity, and collaboration—and we’re committed to being a safe and inclusive place for everyone, regardless of background, identity, or belief.
Ready to Help Write a New Chapter for Others?
We’d love to hear from you. Apply today and be part of a team that turns compassion into action.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

Please refer the Job description for details