Doorways Coordinator at The Salvation Army
Wagga Wagga, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team leadership, Case management, Conflict resolution, Trauma-informed practice, Emergency relief assessment, Stakeholder engagement, Community outreach, Resource coordination, Strength-based practice, Capacity building, Service delivery management, Volunteer management

Industry

Non-profit Organizations

Description
Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army Doorways program provides person-centred care to community members who are in a financial crisis or suffering other forms of hardship or distress. Our practitioners are mindful of trauma informed practices, working within a strength-based context with holistic principles to build individual capacity, resilience, and well-being. About the role You will be a values-driven individual who will be responsible for the delivery of Doorways services at a site or cluster of sites, including leading emergency relief assessment and distribution, and managing the Doorways employee and volunteer workforce on site. You are passionate about building and leading an effective, high functioning team of employees and volunteers providing day to day management. You are driven to ensure the ongoing services for the Doorways program, whilst also creating linkages with the community to promote awareness of Doorways. This is a Max Term (30 June 2027 pending successful Government funding) full-time position (38hrs per week) located in Wagga Wagga NSW. Salary is in accordance with SCHADS level 5. How you will make an impact Work collaboratively with Corps Officers, Volunteers, and other co-located Mission Leaders to deliver an integrated approach to delivering Doorways at a face to face Doorways site and a cluster of local sites Build and maintain relationships within TSA and with local community stakeholders to identify local resources, community needs, and opportunities for collaboration Oversee the delivery of Doorways services on site, leading a team of Case Workers, ER Assessor and volunteers to provide effective services Support the Doorways team to deliver services that meet practice standards and ensure service delivery targets and funding body requirements are being met Coach and guide case workers on difficult and complex cases with the view to build capacity and skill Coordinate onsite material aid and distribution across the area as required Create and leverage relationships to maximise potential for local in-kind and financial donations What you will bring Degree qualification in Social Work, Psychology or other Community/Human Service discipline Experience in conflict resolution and dealing with unpredictable situations and behaviour Experience working with people who experience trauma and/or exhibit multiple complex service needs and/or are chronically disadvantaged A current and valid NSW Working with Children's Check A valid driving license A willingness to undergo a National Police Check Relevant experience working in the community services sector, including in managing teams What we offer As a registered not for profit organisation you may be eligible for generous tax-free salary packaging benefits Financial, retail and lifestyle discounts and benefits Employee Assistance Program - Independent confidential counselling service An inclusive culture of dedicated, passionate and professional team members Maybe eligible to NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits Employee Assistance Program - Independent confidential counselling service Financial, retail and lifestyle discounts and benefits Discounted health and fitness programs through Fitness Passport Up to 8 weeks leave per year through our purchase leave scheme Generous Parental Leave offering of 12 weeks Up to 5 days paid leave per year to support a TSA program or activity An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution About us The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.
Responsibilities
The Doorways Coordinator will lead a team of employees and volunteers to deliver emergency relief and person-centred care to community members in financial crisis. They are responsible for managing site operations, building community partnerships, and ensuring service delivery meets funding and practice standards.
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