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DQ Shift Lead at Par Mar Stores

Vienna, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Customer Service, Staff Training, Workflow Management, Conflict Resolution, Restaurant Operations, Performance Coaching, Brand Representation, Safety Compliance, Quality Control

Industry

Retail

Description

SHIFT LEAD • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance • Enthusiastically greet and welcome fans to the Dairy Queen brand • Strive to exceed fan expectations and deliver fan first service through timely and quality service • Assist in the management of specific areas of the restaurant during scheduled shifts • Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in workflow • Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team • Ensure that the restaurant is properly organized and staffed • Create and maintain a positive, safe, clean, and inviting environment for fans and team members • Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members • Models performance standards for all team members and work stations • At all times exhibit a genuine passion for excellence • Perform other duties as assigned by management

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Responsibilities

The Shift Lead is responsible for managing restaurant operations during their shift, including pacing the crew and ensuring high-quality service. They also assist management with training staff and maintaining a clean, safe, and welcoming environment for customers.