COMPANY OVERVIEW:

The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications.
Agfa Radiology Solutions is a leading global provider of advanced imaging and healthcare IT solutions, specializing in digital radiography and medical imaging systems. The company develops and supplies high-quality products for hospitals and healthcare facilities, including digital X-ray systems, imaging software, and integrated radiology solutions. With a strong focus on innovation and patient care, Agfa Radiology Solutions enhances diagnostic workflows and enables improved clinical outcomes through its cutting-edge technology and services. The company is part of the broader Agfa-Gevaert Group, which has a long-standing reputation in imaging and information technology across various industries.

POSITION OVERVIEW / SUMMARY):

This position provides day-to-day DR Pre-Sales Delivery and Application Support Services on Agfa Radiology Solutions.
As a DR Pre-Sales Consultant / DR Applications Specialist, you will support the UK Radiology Solutions Sales & Service Team by providing and delivering presentations, technical information, and recommended configurations to customers for Agfa Imaging Products & Services. Actively promote Agfa’s DR product portfolio to existing and new customers to gain sales.
Give Applications support, training and “Go-Live” support, and provide customer and sales team class-room training on Agfa’s Imaging Products as required. The role will also include customized DR configurations, problem-solving and image quality issues.

WHO YOU ARE (QUALIFICATIONS):

• Radiographic Degree
• High flexibility and willingness to travel often, driving licence
• Extensive knowledge in the areas of direct radiography, fluoroscopy and other imaging areas
• Safe implementation, application and interpretation of legal requirements, guidelines and standards in radiology
• Good knowledge of dealing with relevant PC software and a high level of interest in computer systems and interfaces in radiology
• Sensitivity and sense of responsibility in contact with customers and patients
• Training capabilities and strong communication skills
• Able to establish and build strong customer relationships
• Business oriented
• Active in a radiology department is an advantage

• Liaise with Key Account Managers to create and execute a strategic account plan for DR Sales
• Act as single point of contact to DR customer projects base for Agfa products & services
• Accompany prospective DR customers from first contact to closing of contract
• Manage customer relationship
• Manage customer expectations during proposal & negotiation phase
• Explain and demonstrate the sold products/solutions and think strategically with the customer
• Configure and customise Product / Solution
• Manage customer expectations; request and control of customer’s obligation to cooperate
• Fault evaluation and finding for Product / Solution and follow-up
• Discuss Product / Solution options, choices and solutions with the customer and third parties
• Analyse customer-specific requirements (e.g. workflows) in line with customer contract specifications/statement of work
• Draw-up training and implementation concepts
• Train customers and Agfa employees
• Pass on up-selling opportunities to sales
• Respect project budget to obtain billable days
• Document/communicate according to project guidelines (e.g. status, concepts)