Drain Technician at Service Experts LLC

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Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Drain Cleaning, Customer Service, Mechanical Aptitude, Time Management, Communication Skills, Problem Solving, Safety Compliance, Equipment Operation, Teamwork, Attention to Detail, Organizational Skills, Flexibility, Physical Stamina, Technical Skills, Installation Skills, Inspection Skills

Industry

Consumer Services

Description

Position Title: Drain Technician (Plumbing) Reports To: Field Supervisor or General Manager Status: Full-time, Regular position Category: Plumbing Location Name: Becht/Givens Service Experts Location Address: 2999 Industrial Pkwy, Jeffersonville, IN 47130 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: Under direct supervision, performs drain opening and drain cleaning work on residential and light commercial drain, waste, and venting (DWV) systems. Communicates with customers to answer questions, resolves problems, and ensures complete customer satisfaction. Offers products and services to customers. Works under the direction of the Plumbing Manager or General Manager. Key Responsibilities: Inspects, using cameras or other means, DWV systems to identify problems and potential problems to prevent premature and unexpected blockages. Services and/or replaces, as allowed by local code, garbage disposals, toilets, traps, sewage ejectors, check valves, or other components and devices that may be connected to the DWV system. Installs “clean outs” or other piping necessary to access and clean DWV systems. Operates various sizes of cable machines as well as “jetting” equipment Uses all safety tools and equipment issued by the company as instructed by the Plumbing Manager or General Manager Ensures company property, vehicles, cable machines, jetters, cameras, line location equipment and other tools are properly maintained and routinely serviced Safely operates company vehicles while towing jetters or other equipment Contacts Plumbing Manager or General Manager when DWV repairs requires a Journey Level Plumber or higher to complete as required by local code Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image Performs duties so as to deliver of excellent customer service and sustain high levels of customer satisfaction as needed or required, completes all paperwork in a neat, accurate, thorough, and timely manner Represents the company professionally, honestly, and ethically. This includes avoiding using language that may be considered offensive on the job site. Performs similar/other duties as needed or assigned Regular, reliable attendance Health & Safety Roles and Responsibilities: Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devises or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents Does not perform any act that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Desired Skills and Qualifications: High school diploma or equivalent Must possess all valid licensing or certification as may be required by federal, state, provincial, or local governmental laws or regulations for the geographical work area Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver’s license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 100 pounds and ability to lift and carry items weighing up to 50 pounds What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

Responsibilities

The Drain Technician performs drain opening and cleaning work on residential and light commercial systems, ensuring customer satisfaction and addressing any issues. They also inspect systems for potential problems and maintain company tools and vehicles.