Job Description:Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.Department:Thames Water is the UK's largest water and wastewater company, serving around 16 million customers across London and the Thames Valley. As a trusted delivery partner, Lanes Group plays a vital role in maintaining one of the UK's most critical infrastructure networks, delivering essential wastewater and drainage services that protect communities and the environment.Our teams carry out everything from sewer maintenance and network cleansing to CCTV inspections and pollution response, ensuring customers receive a safe, reliable, and resilient service every day.Purpose of the role:Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.Location: Beddington Lane, CroydonJob Type: Permanent, full-timeHours: 4 days on 4 days off, 40.25 hoursSalary: £35,573 per annumKey Responsibilities:Travelling to residential sites via a HGV in a two person team, around the region, powering a high-pressure water jet for restoration
Clean, clear and maintain drainage systems
Record each job report correctly on the specialist equipment provided
Run diagnostics and repairs on drains
Delivering good customer service
Maintaining good health and safety practise while carrying out works
Ensure vehicle stock is full and replenished
Comply with health and safety responsibilities, i.e. PPE / safe site setups protecting Lanes Group employees, the public and other road users
Utilise VISTEC and Salesforce platforms
Operate JHL specification vacuum tankers and associated equipment
Safely access vehicle cabs, sites and offices using correct procedures (e.g., three points of contact...)
Manipulate (including loading and unloading to / from tanker pipe storage trays) flexible pipework in a safe manner utilising correct manual handling techniques
Work unsupervised in all weather conditions, wearing correct PPE or utilising the lone worker system
Dynamically risk assess site access and working conditions depending on specific circumstances on arrival
Liaising with the client regarding process and any updates
Provide support to your colleagues
Conduct thorough inspections of tools, equipment and plant before and after use
Report any defects or malfunctions
Carry out risk assessments and have a mature approach to risk perception
Be aware of all Lanes Group policies and your responsibilities towards them
Any other reasonable ad-hoc tasks, duties or projects as requested by management
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