Drains Advisor at Bassett Services

Plainfield, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sewer Camera Utilization, Plumbing Diagnosis, Sewer Diagnosis, Repair Estimation, Drain Technician Training, Sewer Sales Process, Job Bidding, Statement of Work Preparation, Customer Communication, Customer Satisfaction, Training Participation, On-Call Duty, Financing Assistance, Residential Plumbing, Customer Service, Communication Skills

Industry

Construction

Description

Overview Sewer/Drain Sales Technician Bassett Services Job descriptionLooking to TRADE UP your career?! Bassett Services is looking for a talented sewer/plumbing sales technician to join our team! The RoleDiagnoses sewer/plumbing/drain issues in a customer’s home, and presents repair options directly to the customer through the sewer sales process. Responsibilities: · Utilizes sewer camera to discover plumbing and sewer issues in a customer’s home.· Diagnoses plumbing and sewer issues, and prepares repair estimates.· Creates and implements drain technician training plan to facilitate sewer sales process· Executes the sewer sales process to deliver repair options directly to the customer.· Creates job bids in accordance with company profit goals.· Thoroughly prepares statement of work and supporting documents to hand project off to installation team.· Communicates with customer through entire project, and ensures customer is 100% satisfied at completion of project.· Participates in training events and shares lessons learned/best practices with sewer sales team.· Rotates On-Call duty to provide afterhours services to customers.· Assists customers with financing options for project. Reports directly to: Plumbing Manager Benefits: Company Vehicle – fully stocked Medical, Dental, & Vision Insurances provided Family plans available as well. 401(k) with company match Basic & Optional Life Insurance Paid time off & Holidays Company supplied tablets Company Vehicle – fully stocked What YOU will bring: 1- 2 years of sewer/plumbing sales experience (required) Residential Plumbing Experience Great Customer Service and Communication Skills Willingness to Work as Part of a Team

Responsibilities

The technician will diagnose sewer, plumbing, and drain issues using a sewer camera, prepare repair estimates, and execute the sales process by presenting repair options directly to the customer. Responsibilities also include creating training plans, preparing job bids and statements of work, and ensuring customer satisfaction upon project completion.