Drayage Dispatcher at NFI Industries
Charleston, SC 29492, USA -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

0.0

Posted On

28 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Management Skills, Excel, Outlook, Gmail, Microsoft Word, Communication Skills, Management System

Industry

Other Industry

Description

Overview:
The Drayage Dispatcher will be in charge of planning the utilization of the drivers/owner operators for container movements to and from port locations to customer facilities.

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws

Responsibilities
  • Provides load planning, driver scheduling/appointments, and dispatch duties for in house owner operator fleet and any sub-haulers.
  • Maintains positive and encouraging working relations with all dispatchers and drivers
  • Provides constant communications of service issues to the facility departments
  • Provides daily and weekly performance/KPI data reports
  • Manages and maintains operations inputs to allow for driver settlement via the dispatchers and settlement teams
  • Utilize Trinium system to address issues and document interaction
  • Maintaining ample sub-haulers to handle spikes in volume
  • Follow specific escalation process in the event of major service failure / issue.
  • Respond promptly to driver or carrier needs.
  • Accurate and timely entry into operation system of loads status
  • Assists with implementing Safety, Security, and Operational programs roll out
  • Ensures accurate and timely completion of daily and weekly task
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