ROLE OVERVIEW

An exciting opportunity has arisen to join our highly successful and growing company as a Driver - HGV 18t based out of our Kent Depot. As a key member of our Transport team, you will be responsible for ensuring the smooth and efficient delivery to our customers. You will follow company policy and procedures to ensure our customers receive a first-class service, and complete paperwork relating to stock, delivery, payment and collection/returns before/arriving at the depot.

KEY RESPONSIBILITIES

• Complete a thorough inspection of allocated vehicles reporting any faults, defects, or concerns to the Depot/Transport Manager.
• Drivers card to be downloaded at the end of each shift.
• Ensure all paperwork and stock for allocated route is correctly on the vehicle.
• Ensure the load is secure at all times, using the equipment provided
• Leave with the correct manifest and route guidance.
• Provide a seamless customer service, arriving on time and unload orders in a courteous and professional manner.
• Maintain allocated vehicle and driving records.
• Resolve customer complaints or escalate to the correct person where necessary.
• Process payments from customers following the agreed procedures for each customer.
• Ensure any monies, invoices and keys are handed to the nominated person when arriving back at the Depot.
• On return to depot empty vehicle of all collections/returns checking against manifest and hand over to Depot or Transport Manager
• Keep accurate records of mileage, fuel purchase and other costs incurred while on shift.
• All empty kegs and canisters to be stacked away neatly before leaving at the end of the day.
• Compliance with Company Health and Safety Policies and procedures.
• Any other duties which may be required