Driver and Customer Service Representative at Faithful Companion Pet Cremation Services

Long Beach, California, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

23.0

Posted On

24 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Compassionate Communication, Safe Driving, Cremation Operation, Attention To Detail, Time Management, Professionalism, Physical Stamina, Documentation, Empathy

Industry

Veterinary Services

Description

Description Faithful Companion Pet Cremation Services is searching for a full-time Care Provider at our Long Beach, California location, at a rate of $23.00 per hour. Join our esteemed family-owned company, where we deliver exceptional, compassionate care for pets and their families. As a Driver and Care Provider, you will play a vital role in our mission, which includes performing animal cremations, transporting deceased pets with our company vehicle, and returning cremated remains with the utmost care. This entry-level position offers comprehensive, hands-on training in cremation operations, requiring no prior degree or certifications. We are dedicated to providing outstanding customer service, recognizing that pets are cherished family members. We seek empathetic, team-oriented individuals with a strong customer service background. If you find fulfillment in assisting others, this role offers a profound opportunity to positively impact the families we serve. Our service model is guided by Dignity, Respect, Integrity, and Quality. We are committed to fostering an employee-centric culture that values open communication, a healthy work-life balance, rewarding work, and a family-like atmosphere. As a leading pet cremation provider nationwide, we offer numerous opportunities for career advancement within our organization. The Driver/CSR position is offered a full benefits package, available after 30 days of employment, which includes the following: -Sick Time - Vacation - Bereavement - 401K with up to 4% match on contributions - Medical including the option to add an FSA/HSA for medical and dependent care - Dental - Vision - Company paid life insurance - Voluntary pet insurance - Short-term and long-term disability insurance POSITION RESPONSIBILITIES: - Driving company vehicles (minivans) in a safe and courteous manner. - Transportation of pets to and from family’s homes or veterinary clinics. - Maintaining a professional appearance (uniforms provided). - Accurately completing all required paperwork and electronic forms. - Operating cremation equipment (training provided.) - Obtaining paw prints and other memorial items as requested. - Using various tools and equipment to customize and package cremains for delivery. - Keeping clean workspaces and vehicles. - Providing high-level customer service both in person and over the phone. - Handle and transport pets with the utmost respect and dignity at all times. Requirements - Comfortable speaking to people with compassion and professionalism. - Possess a valid driver’s license and successfully pass a motor vehicle record check. - Successfully pass a background check. - Adhere to our strong code of ethics. - Successfully pass a 4-panel drug screen (Cocaine, Amphetamines, Opiates, PCP). - Ability to lift 75lbs unaided. - Possess a cell phone with the ability to call, text, and use a GPS application. - Detail-oriented mindset with a commitment to delivering error-free services. - Flexibility with scheduling. Shifts could vary.

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Responsibilities

The role involves transporting deceased pets to and from homes or clinics and operating cremation equipment. It also requires providing compassionate customer service to grieving families and managing related paperwork.