Driver | Tandem at Benchmark Human Services

Fort Wayne, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Mail Processing, Quality Assurance, Route Management, Communication, Teamwork

Industry

Individual and Family Services

Description

Description Tandem, an ISO 9001:2015 certified mail facility, offers full-service mail and fulfillment, first-class presort, and third-class mail processing. We employ people with disabilities, giving them the opportunity to develop job skills while earning a paycheck. Tandem has several major contracts through SourceAmerica, a national agency charged with developing employment opportunities for people with disabilities. If you are looking for an open environment in which you can grow as part of the mail service industry, we want to meet you! We are currently hiring a Driver to route pick up of customer mail. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Report 15 minutes before scheduled route start time to review the route for special instructions, make certain the truck is fueled and clean, gather tubs, trays, sleeves and project material to be returned to customers. Travel the route in accordance with the route schedule. Make certain that mail picked up at each location is in trays properly, sleeved, and identified with a tag, a pickup ticket is obtained for first class mail and a mail tracking document is filled out by the customer for special standard mailings. Record any supply requests by the customer for delivery the next day. Upon arrival back at Tandem, take mail to quality assurance stations, assist in segregating presort mail, metered and unmetered, and special standard mailings so quality assurance can begin initial quality checks. Always secure vehicle against theft when away from it. Check vehicle carefully to ensure no mail is left in it. Afternoon mail delivery to the Post Office as required. Communicate quality/service issues to Site Manager. Works with others as part of the mail processing team as required. Perform other duties as assigned by management. Costs associated with traffic or moving violations will be the responsibility of the driver. Report any suspected abuse, neglect or exploitation immediately to supervisor or department head KNOWLEDGE, SKILLS, AND ABILITIES: Ability to practice quality customer service. QUALIFICATIONS: Valid Indiana Driver's license Must be able to be insured on company vehicles. High School diploma/GED preferred (In August 2022, the company names "Post Masters, Blue Octopus Printing, and DOMA Document Solutions," providing print, mail, and digital solutions to customers were rebranded as Tandem Solutions, or Tandem for short. These three entities, housed under AWRC, Benchmark Human Services’ not-for-profit sister company, look forward to partnering with customers and new team members under this new identity moving forward. To be clear, nothing has changed except the brand name. The work remains the same, the management and ownership remain the same, and most importantly, the team and mission remain the same.) Tandem is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Interested candidates can apply online at www.BenchmarkHS.com/Careers. Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.

Responsibilities

The Driver is responsible for routing the pick-up of customer mail and ensuring that all mail is properly handled and documented. They will also assist in quality assurance processes upon returning to the facility.