To meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:

• Ensure guests are greeted upon arrival
• Open car doors for arriving and departing guests and escort them to the lobby
• Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
• Ensure effective handover is done, gaining information from earlier shift
• Forward all guest complaints or problems to the manager on duty
• Perform any trips and drives with the hotel car / bus as requested
• Control all guests’ car keys
• Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
• Establish, promote and maintain good public relations while meeting or exceeding guest expectations
• Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
• Ensure that airport / crew transportation flow is maintained effectively
• To assist guest with their luggage on arrival and departure as well as handling mail and information.
• To be smart, well groomed, punctual and name tag to be worn at all times.

· To be pleasant, courteous and hospitable to all guests at all times

• To see that luggage of both arriving and departing guest are handled properly.

· When rooming the guest, call guest by name and explain all facility both of the hotel and the room.
· Storing guest luggage as and when required.
· Lobby area is kept clean and tidy at all times.
· To be fully familiar with all hotel facilities.
· Cheerfully carries out request from receptionist, such as room charges and another guest.
· Reporting on any unusual situations or mechanical defects to supervisor.
· To ensure key card are collected as much as possible on guest departure.
· Receptionist to be tactfully informed of guest with scanty luggage.
· Carry out other duties they may be assigned by Superior.
Job Type: Full-time

Ability to commute/relocate:

• Sharjah: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Driving: 1 year (Preferred)

License/Certification:

• Valid UAE driving license (Preferred)
• UAE Driving License (Preferred)

• Ensure guests are greeted upon arrival
• Open car doors for arriving and departing guests and escort them to the lobby
• Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
• Ensure effective handover is done, gaining information from earlier shift
• Forward all guest complaints or problems to the manager on duty
• Perform any trips and drives with the hotel car / bus as requested
• Control all guests’ car keys
• Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
• Establish, promote and maintain good public relations while meeting or exceeding guest expectations
• Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
• Ensure that airport / crew transportation flow is maintained effectively
• To assist guest with their luggage on arrival and departure as well as handling mail and information.
• To be smart, well groomed, punctual and name tag to be worn at all times