Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

SUMMARY

Gainwell Technologies is seeking a Supervisor, Drug Rebate to manage day-to-day operations of the Medicaid Drug Rebate team while ensuring compliance with contractual requirements and company standards. In this leadership role, you will oversee staff performance, drive operational excellence, and support the successful resolution of rebate disputes and reporting deliverables.

YOUR ROLE IN OUR MISSION

• Supervise staff performance, including productivity monitoring, coaching, and formal performance reviews.
• Lead the hiring, onboarding, and training of new team members while fostering a positive and collaborative environment.
• Ensure all monthly and quarterly Service Level Agreements (SLAs) and operational goals are consistently met.
• Review and provide feedback on reports, dispute resolution proposals, invoicing, and documentation.
• Partner with the Rebate Manager to track performance metrics, support audits, and contribute to special projects.

WHAT YOU SHOULD EXPECT IN THIS ROLE

• A 100% remote position with flexibility to work from anywhere in the U.S.
• Daily collaboration with internal teams, external stakeholders, and drug manufacturers.
• Accountability for staff performance, productivity, and compliance with policies.
• A role requiring strong prioritization, leadership, and problem-solving skills in a high-volume environment.
• Opportunities to contribute to strategic projects, audits, and continuous improvement initiatives.