About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

 Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.

Job Description:

We are looking for temporary support for our team in Munich starting in early 2027 as:

Drug Safety and Complaint Manager (m/f/d) – temporary parental leave cover

In this role, you will process safety-related information and product complaints for our products in Germany, Austria, and Switzerland. You will work closely with Global Patient Safety, Quality, Medical, and external partners, ensuring that information is processed carefully and on time.

Your tasks

• You receive reports of possible adverse effects and other safety-related information, check the details and coordinate any necessary follow-up questions.
• You ensure the timely forwarding of case reports to Global Patient Safety and conduct reconciliations with internal teams and partners.
• You will handle product complaints together with manufacturers and quality control, and support replacement deliveries and recall processes as needed.
• You monitor relevant local information sources and support compliance with pharmacovigilance guidelines.
• You will participate in training, SOPs, workflows and the maintenance of the required documentation.

This is what you bring with you

• A completed degree in medicine, pharmacy, natural sciences or a related field.
• A careful, structured way of working and a good sense of deadlines and documentation.
• Enjoyment of collaborating with different specialist departments and confident communication with medical professionals and external contacts.
• Excellent German and English skills as well as proficiency in MS Office.
• Two years of experience in pharmacovigilance, drug safety, or handling product complaints is an advantage.

We offer this

• An employment contract in an international, future-oriented and dynamic company
• A meaningful activity with real added value for society
• Freedom for your personal development and the opportunity to actively participate
• Communication on equal terms and an open corporate culture
• Up to 36 days off and vacation
• Attractive and performance-based compensation
• Hybrid working and flexible working hours
• Company health management, sports programs and company pension schemes
• Subsidy for additional benefits such as mobility, canteen and childcare
• Underground parking spaces and many other benefits

The position is filled on a fixed-term, full-time basis as maternity and parental leave cover (minimum 50% possible by arrangement).

We look forward to receiving your application, including your possible start date and salary expectations.

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.