Closes 08-Sep-2025 (MST)

• 8610 South Sandy Parkway, Sandy, UT, USA
• 16.00 per hour
• Part Time

isolved Talent Acquisition & ProScreening is looking to hire a part-time Drug Testing Specialist to assist in supporting our clients over the phone and online. Are you a customer service and data professional looking for better hours and better pay? Do you love finding creative solutions to problems? Are you looking to expand your skillset to build a career? If so, read on!
As a Drug Screening Representative, you can plan on a competitive wage of $16/hour and a typical full-time schedule of 27.5 hours/week. We also offer great benefits and perks, such as 401(k), Competitive Salary and Flexible Time Off, a down-to-earth casual environment, and a positive team-oriented culture. This is not just a job; it’s a chance to reshape the HR landscape while enjoying the freedom of a fully hybrid/remote position!

A DAY IN THE LIFE OF A DRUG TESTING SPECIALIST

Our clients struggle with the complicated nature of how drug screening works and need a team of experts to rely on when they need help. That’s where you come in! As a Drug Testing Specialist, you are ready for the challenge. You strive to provide meaningful and accurate support around our many different drug screening products.
When clients reach out over the phone or online, you are happy to help. Starting by asking a series of questions, you determine exactly what they are looking for. Then, you find creative solutions to solve these issues. You enjoy being part of a collaborative team environment because you can always turn to your team to solve complex problems.
Because you want our clients to be successful, you train and teach them to further their experience and knowledge. Plus, it allows you to increase your skillset. As you gain more experience, you have the opportunity to schedule drug testing events for applicants, match results when they come back from the laboratory, and relocate events to different areas based on the needs of our clients and applicants.
In addition to interacting with our clients, you also update their accounts in our system, report on department health and metrics, refine our processes, and grow our drug screening product offering. You enjoy the variety inherent in your job and love that you are never bored!

QUALIFICATIONS

• Customer service experience OR experience in a related field
• Phone skills and above-average computer skills
  We will train the right person on the technical aspects of our software and good background check and drug screening practices! Are you a customer service Rockstar with excellent communication skills? Do you enjoy talking on the phone and understand good phone etiquette? Do you have creative problem-solving skills? Are you organized and attentive to detail with repetitive tasks? Can you effectively manage your time? If so, you may be the Drug Screening Representative we’re looking for!

Please refer the Job description for details