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DTICI_AS_DHD_Engineer_T9 at Daimler Truck AG

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vehicle Diagnostics, Support Engineering, Problem Solving, Technical Proficiency, Tool Chain Analysis, Issue Resolution, Ticket Escalation, End-User Support

Industry

Motor Vehicle Manufacturing

Description

Job Description: We are seeking a dedicated and technically proficient professional to join our team as an L1 & L2 Support Engineer for our aftersales vehicle diagnostics tool chain. The ideal candidate will have a strong understanding of vehicle diagnostics systems, tools, and workflows, and will be responsible for analyzing, resolving, and escalating support tickets related to the diagnostics tool chain. This role is critical in ensuring smooth operation and timely resolution of issues reported by end-users, service centers, and internal stakeholders.

Responsibilities

The role involves analyzing, resolving, and escalating support tickets related to the diagnostics tool chain. It is critical for ensuring smooth operation and timely resolution of issues reported by end-users, service centers, and internal stakeholders.