Start Date
Immediate
Expiry Date
19 Jul, 25
Salary
0.0
Posted On
21 May, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Android, Microsoft, Onedrive, Intune, Teams, Maintenance, Web, Pabx, Active Directory, Collaboration Tools, Email, Apple
Industry
Hospital/Health Care
Requisition No: 2106
Executive Division: Chief Financial Officer
Division: Digital Technology Services
Program: DTS Operations
Department: DTS Project Coordination
Enterprise Agreement: Varied Health and Allied Services, Managers and Ad
Job Function: Administration & Leadership
Project:
ABOUT YOU:
We are seeking a highly motivated individual who has substantial experience in service desk/desktop technologies including not limited to all the following:
ABOUT THE ROLE:
This position is responsible for providing professional advice and support on ICT devices and infrastructure used to provide patient care. As part of this role, there is a requirement to administer endpoint management solutions to manage devices and application deployments. The incumbent must have experience in working within an ITIL (Information Technology Infrastructure Library) environment to deliver IT services. There is a necessity to work through a rotational on-call roster to provide after-hours coverage as required.
The primary responsibility of the DTS Device & Mobility Operations Administrator is to manage incidents, provide solutions to problems recorded within the problem register, participate in change management activities, and provide technical solutions using consoles implemented to manage mobile devices, desktop computers and virtual endpoints. There will be a requirement to have the flexibility to work outside of normal business working hours to support after-hour activities required to maintain Western Health operations. Furthermore, there is a necessity to collaborate with other teams within the Digital Technology Services department and participate in vendor management.
KEY RESPONSIBILITIES: