DUAL RATE DEALER VERIFIER at Hollywood Casino Tunica

Commerce, Mississippi, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Game Protection, Training, Supervision, Problem Solving, Communication, Compliance, Inventory Management, Dispute Resolution, Safety Procedures, Gaming Regulations, Team Leadership, Customer Service, Attention to Detail, Physical Stamina, Time Management

Industry

Entertainment Providers

Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responsible for promoting outstanding guest relations at the same time supervising the operation and conduct of gaming at all games. Further responsibilities include: scheduling the opening and closing games, upkeep of table inventory, rating of guests, procedure enforcement, game protection and knowledge, information communication, standardizing table game procedures, training and counseling pit personnel, identifying and resolving table game disputes in accordance with the philosophy, set forth by the Hollywood policy and procedures. Obtaining all CTR information as pertains to federal law and verifying all pit documents. Ensuring the integrity and assuming accountability of company assets, i.e, the cards, dice and pit keys. Position requires the continual training and successful completion of CARE and RESPONSiBLE GAMiNG courses. Must possess a valid gaming license which shall be prominently displayed at all times while in the casino. SUPERViSORY RESPONSiBiLiTiES: Approximately 25 Cast Members, of which approximately 5 of them are subordinate supervisors and approximately 20 are non-supervisory Cast Members. ADDiTiONAL DUTiES/JOB DiMENSiONS: Regular attendance in conformance with the standards, which may be established by the Hollywood from time to time, is essential to the successful performance of this position. Cast Members with irregular attendance will be subject to Hollywood disciplinary action procedures up to and including termination of employment. Due to the cyclic nature of the hospitality/entertainment industry, Cast Members may be required to work varying schedules to reflect the business needs of the property. Upon employment, all Cast Members are required to fully comply with Hollywood policies and procedures for the safe and efficient operation of company facilities. Cast Members who violate company policies and procedures are subject to disciplinary action up to and including termination of employment. BRING US YOUR BEST. QUALiFiCATiON REQUiREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATiON and/or EXPERiENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKiLLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Cast Members of the organization. REASONiNG ABiLiTY: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables, in standardized situations. OTHER SKiLLS AND ABiLiTiES: Ability to obtain the appropriate work authorization per gaming regulations. Ability to work in a drug free environment and pass a chemical dependency test as required. PHYSiCAL DEMANDS: The physical demands described here are representative of those that must be met by a Cast Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Cast Member is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The Cast Member frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The Cast Member is occasionally required to climb or balance. The Cast Member must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision. WORK ENViRONMENT: The work environment characteristics described here are representative of those a Cast Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions. While performing the duties of this job, the Cast Member is occasionally exposed to risk of electrical shock. Cast Member is frequently exposed to cigarette smoke. STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

Responsibilities

Promote outstanding guest relations while supervising gaming operations. Responsibilities include scheduling games, enforcing procedures, training personnel, and ensuring the integrity of company assets.