DUAL RATE Table Games Floor Supervisor at Choctaw Nation of Oklahoma

Durant, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

28.03

Posted On

05 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Table games operations, Anti-money laundering compliance, Title 31 regulations, Suspicious activity reporting, Customer identification, Team management, Performance documentation, Inventory management, Conflict resolution, Communication skills, Gaming regulation compliance, Staff scheduling, Performance appraisal, Disciplinary action, Dealer supervision

Industry

Government Administration

Description

Start Rate: $28.03/hour | Part-Time | Multiple Shifts available | Must be able to work evenings, weekends, & holidays Job Purpose or Objective(s): Responsible for supporting and ensuring operations run smoothly in a dual capacity through positive interactions with guests, resolution of disputes, and management of floor operations on an ongoing basis. Proficiently deal table games observing rules and regulations. You will report to the Director of Table Games/TG Manager/TG Shift Manager. Primary Tasks (Floor Supervisor): 1. You will follow the Anti-Money Laundering (AML) Program and its regulations including Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements 2. Observe and document the performance of team members, ensuring adherence to casino procedures. 3. Oversee and maintain the integrity of Table Games activity. 4. Approve and oversee count table inventory at the beginning and end of shifts. 5. You will facilitate fills or credits of gaming cheques for tables within an assigned section or shift. 6. Address minor guest complaints. 7. Directly manages the dealers. 8. Responsibilities include planning, assigning, and directing work; give input on performance appraisal; rewarding and disciplining associates per approved casino policies; address complaints and resolve problems. 9. Perform other tasks as assigned. Primary Tasks (Dealers): 1. You will review and communicate table game activities with supervisors and managers. 2. Answer customer or public inquiries regarding general gaming procedures, payouts. 3. Clean work area as designated by management. 4. Verify identification of customers when needed. 5. You will sign and date all paperwork. 6. Perform other tasks as assigned. Requirements: · Maintains a knowledge of Table Games. · Must be knowledgeable in the games they oversee and know the requirements of the positions (dealers). · Excellent oral or written (legible) communication techniques. · Prior management experience required. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits * Free gym membership * Free access to employee health clinic * Free lunch for casino & resort associates * Earned wages access once per week for hourly Associates * Pet insurance * Paid vacation / sick time * Medical / Dental / Vision * 401(K) with company match * College tuition reimbursement * Short-term disability, long-term disability, and family leave * Employee assistance program * Employee prescription program * CNO Paid Life Insurance * Teladoc * On Site Dental Clinics (Jet Dental) * On Site Mammogram Services * Free diabetes and hypertension monitoring benefit (Livongo) * Accolade- Concierge Benefits Program * Wellness Program that equals savings on health insurance cost (Virgin Pulse) * Maternity Care Program * (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: * Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work [https://www.hcamag.com/us/best-in-hr/best-places-to-work-2022/408534#winnersListSection] in the United States as selected by HRDUS * Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure [https://www.forbes.com/companies/choctaw-casinos-resorts/?list=best-large-employers&sh=21c10ca05cb2] category. * Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates [https://www.forbes.com/companies/choctaw-casinos-resorts/?list=best-employers-for-new-grads&sh=21286c85cb23]. #LI-onsite

Responsibilities

The Floor Supervisor is responsible for managing table game operations, ensuring compliance with AML regulations, and overseeing dealer performance. They also facilitate gaming transactions, resolve guest disputes, and maintain the overall integrity of the gaming floor.