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Dutch Customer Advisor for Smart Home & Appliances For MCG - Remote In Gree at Mercier Consultancy MD

, , Netherlands -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Dutch, Customer Support, Technical Support, Smart Home Technology, Communication Skills, CRM Systems, Troubleshooting, Product Inquiries, Time Management, Adaptability

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to announce an opening for a Dutch Customer Advisor for Smart Home & Appliances with MCG. This remote position allows you to work from anywhere in Greece while assisting customers with their home technology needs. If you have a passion for innovative smart home solutions and exceptional customer service, we want to hear from you! Key Responsibilities Deliver top-tier customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat. Assist customers with product inquiries, troubleshooting issues, and technical support. Guide users through the setup and effective use of smart home devices, ensuring a seamless customer journey. Document all customer interactions accurately in the CRM system. Provide feedback to product teams on customer concerns and suggestions for improvement. Keep updated with the latest trends in smart home technology and product features. Fluency in Dutch (both written and spoken) is required; knowledge of English is a plus. Experience in customer service or technical support is advantageous. A strong interest in smart home technology and appliances. Excellent communication skills and the ability to explain technical information clearly. Familiarity with CRM systems and customer support tools is preferred. Ability to work independently and manage your time effectively in a remote setting. Willingness to learn and adapt in a fast-paced industry. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Deliver top-tier customer support to Dutch-speaking clients regarding smart home and appliance products. Assist customers with product inquiries, troubleshooting issues, and technical support.