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Dutch Customer Agent Software Company - Work In Athens - Paid Relocation at Mercier Consultancy

, , Malta -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer support, Technical support, Software troubleshooting, Account management, CRM software, Communication skills, Problem-solving, Dutch language, English language

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is seeking a skilled Dutch Customer Agent to work with a leading software company based in Athens. This position includes paid relocation support and offers a unique chance to advance your career in the tech industry. As a Customer Agent, you will assist Dutch-speaking clients by providing exceptional support related to software products and services, ensuring their technical and service needs are met efficiently. Key Responsibilities Provide excellent customer support in Dutch through multiple channels including phone, email, and chat. Assist customers with software inquiries, technical issues, and account management. Document and track customer interactions accurately within the CRM system. Collaborate with product and technical teams to resolve customer issues promptly. Stay up-to-date with the latest software updates, features, and company policies. Fluency in Dutch (spoken and written) is required; knowledge of English is a plus. Previous experience in customer service, preferably in the software or technology sector. Strong communication and problem-solving skills with a customer-oriented approach. Ability to work efficiently both independently and as part of a team in a dynamic environment. Proficient computer skills including CRM and support tools. Willingness to relocate to Athens with full relocation support provided. Adaptability to a fast-paced and evolving work environment. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide exceptional customer support to Dutch-speaking clients via phone, email, and chat regarding software products. Collaborate with technical teams to resolve issues and maintain accurate documentation in the CRM system.