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Dutch Customer Care Agent - Work In Bulgaria - Paid Relocation Package at Mercier Consultancy MD
Barcelona, Catalonia, Spain -
Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

0.0

Posted On

21 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Fluency In Dutch, Customer Support, Communication Skills, Problem-Solving Skills, CRM Systems, Analytical Skills, Multitasking, Customer Satisfaction

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is excited to announce a position for a Dutch Customer Care Agent to join our team in Bulgaria! This role is perfect for individuals who are looking to enhance their career while working in a beautiful new location. We offer a competitive paid relocation package to help you transition smoothly. As a Dutch Customer Care Agent, you will be responsible for delivering exceptional support to our Dutch-speaking customers, ensuring a positive experience with our brand. Key Responsibilities Provide high-quality customer support in Dutch through various communication channels, including phone, email, and live chat. Assist customers with inquiries regarding products, services, and order-related issues. Maintain accurate and detailed records of customer interactions in our CRM system. Effectively resolve customer complaints and issues, ensuring customer satisfaction. Collaborate with other teams to streamline processes and enhance the overall customer experience. Stay updated on product offerings, promotions, and company policies to provide informed assistance. Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus. Prior experience in customer service or related fields is preferred. Excellent communication skills and a strong desire to assist customers. Ability to manage multiple tasks efficiently and work well under pressure. Familiarity with CRM systems or customer service software is advantageous. Strong analytical and problem-solving skills. Willingness to relocate to Bulgaria and embrace a new workplace culture. Competitive Salary Monthly Performance Bonus Fully Paid Relocation Package Fully Paid Training Private Gym And Much More....
Responsibilities
As a Dutch Customer Care Agent, you will provide high-quality support to Dutch-speaking customers through various channels. You will assist with inquiries, resolve complaints, and maintain records in the CRM system.