Dutch Customer Excellence Expert – 100% Remote (Anywhere in Portugal!) at Flowdesk

Coimbra, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Problem solving, Troubleshooting, Technical support, Dutch language, English language, Digital tools, Empathy, Relationship building

Industry

Capital Markets

Description

Have you already fallen in love with life in Portugal but want a career that matches your freedom? We are seeking Dutch-speaking Customer Service Advisors for a fully remote opportunity. Whether you want to wake up to the sound of the Atlantic in Ericeira, the historic vineyards of Braga, or the sunny cliffs of Lagos, this role allows you to take your career wherever there is a Wi-Fi connection in Portugal. This is more than just a job—it's the ultimate lifestyle choice for those who value professional growth and the freedom to live exactly where they choose. What You'll Be Doing: As the primary point of contact for our Dutch-speaking customers, you will ensure every interaction is exceptional. Support Excellence: Provide high-level assistance via phone and email on a wide range of inquiries. Problem Ownership: Take full responsibility for customer queries, ensuring accurate and timely resolutions. Meaningful Connection: Build professional relationships by providing friendly, courteous, and empathetic support. Technical Guidance: Confidently guide customers through troubleshooting steps for connectivity and premium devices. Why Portugal is the Ultimate Remote Hub: 100% Remote Flexibility: Work from home from anywhere in Continental Portugal. We provide the high-tech equipment; you provide the view! Work-Life Integration: Skip the Lisbon or Porto traffic. Spend your lunch break at your local café or a quick surf session. Competitive Local Package: Enjoy a competitive salary with performance-based bonuses, plus the classic Portuguese 14-month payment structure. Full Care: Comprehensive health coverage and private healthcare plans are included from day one. What We Are Looking For: Languages: Fluency in Dutch (C1/C2) and a strong command of English (B2). Tech-Savvy: Comfortable working with digital tools and possessing a stable home internet connection. Location: You must already be based in Portugal (Continental or Islands). Eligibility: EU Citizenship or a valid Portuguese residence/work permit (CRUE/TIE/Temporary Protection). Ready for your Portuguese Journey? Opportunities that offer this level of freedom don't last long. Apply today or send me DM to find out how you can start your remote journey across Portugal!

Responsibilities

Provide high-level customer support via phone and email while taking ownership of inquiries to ensure timely resolutions. Guide customers through technical troubleshooting steps for connectivity and premium devices.