Dutch Language Hospitality Reservations Agent - Work In Greece - Inc. Reloc at Mercier Consultancy MD

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Bilingual Dutch Speaker, Customer Service, Communication Skills, Problem Solving, CRM Systems, Office Software, Travel Enthusiasm, Hospitality Knowledge

Industry

Business Consulting and Services

Description

Join the vibrant team at Mercier Consultancy MD as a Dutch Language Hospitality Reservations Agent! This is a fantastic opportunity to move to Greece and embark on a rewarding career in the hospitality industry, complete with relocation assistance. In this role, you will help Dutch-speaking clients make their vacation dreams come true by providing top-notch reservation services. Key Responsibilities Engage with Dutch-speaking clients through phone, email, and chat to facilitate their hospitality bookings. Offer expert knowledge on various accommodations, services, and local attractions to assist clients in making informed decisions. Handle reservation requests with accuracy, confirming all necessary details to ensure a smooth booking experience. Proactively address inquiries and resolve any issues that arise during the booking process with a focus on customer satisfaction. Keep detailed records of customer interactions and bookings in our CRM system. Stay informed about industry trends in hospitality to provide clients with the best options available. Bilingual Dutch speaker, with excellent command of English preferred. Previous experience in hospitality reservations, customer service, or similar roles is advantageous. Strong enthusiasm for travel and familiarity with hotel services and tourist destinations. Exceptional communication and customer service skills, with a passion for creating positive client experiences. Ability to think on your feet and resolve customer issues efficiently and effectively. Proficiency in using CRM systems and office software. Self-starter who can work independently in a dynamic environment. Must be ready to relocate to Greece, with relocation benefits included. Competitive Monthly Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

The Dutch Language Hospitality Reservations Agent will engage with Dutch-speaking clients to facilitate their hospitality bookings and provide expert knowledge on accommodations and local attractions. They will handle reservation requests accurately and address inquiries to ensure customer satisfaction.