Dutch Road Services Customer Advisor at Atlean World

Porto, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Debt Communication, Case Resolution, Documentation, Billing, Collection Processes, Revenue Reconciliation, Financial Accuracy, Compliance, Multilingual Markets

Industry

Business Consulting and Services

Description

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! We are offering a great work experience in Porto, Portugal for a role as a Dutch Road Services Customer Advisor. What does your day-to-day in this role look like: Deliver digital customer support, handling inquiries, debt communication, service-related questions and sales opportunities while contributing to revenue and company objectives. Manage and respond to requests from customers and external authorities (police, judicial and regulatory bodies, ombudsman), ensuring accurate, compliant and timely case resolution. Oversee case documentation, billing and collection processes, guaranteeing proper system records, revenue reconciliation and financial accuracy. The relocation package included: Administrative assistance for all your documentation (tax number, social security, bank account…) A room in a shared apartment with other colleague of the company, all included (rent + utilities water, gas, electricity and internet) Airport pick-up Reimbursement of ﬂight expenses Yearly paid ﬂight to home destination From day one, you’ll benefit from private health insurance and continuous investment in your professional growth through ongoing training and development opportunities. Join a stable career path within a dynamic, leading multinational company, where internal progression is actively encouraged. Work in modern, centrally located offices with excellent public transport connections and canteen facilities. Plus, enjoy a vibrant company culture with free Portuguese lessons, social events, surf lessons, yoga, trekking, and much more Make it your Next Job Without Boundaries! 🚀 ::::::::::::::::::::::::::::::::::::::::::::::::::: ::::::::::::::::::::::::::::::::::::::::::::::::::: Get to know more about Atlean World👇 Atlean World is going to be your recruitment partner during the whole journey! Guiding Your Odyssey with Atlean World: Personal Touchpoint: As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs. Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into. Making it Happen: Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity. Ongoing Support: Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you. Your Next Job, Without Boundaries!

Responsibilities

The role involves delivering digital customer support, managing inquiries, handling debt communication, and addressing service-related questions while contributing to revenue objectives. Responsibilities also include managing requests from external authorities and overseeing case documentation, billing, and collection processes for financial accuracy.