Dutch Speaking Booking Agent (Remote in Greece) at Eco Plus Solutions AB

Piraeus, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

0.0

Posted On

19 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Proficiency C2, English Proficiency B2, Customer Service, Problem Solving, Multichannel Communication, Analytical Thinking, Database Maintenance, Time Management, Interpersonal Communication, Conflict Resolution

Industry

Business Consulting and Services

Description

Location: Remote (Strictly Within Greece) Important Residency Notice: This remote opening is strictly limited to professionals already living in Greece or those arriving via an independent relocation. Applications from individuals based outside Greek territory who do not intend to set up a physical, working home-base in the country cannot be considered. Our customer operations division is actively recruiting self-directed problem solvers to protect the global image of an industry-leading online travel platform. This position establishes you as a vital brand defender for an international powerhouse, offering an independent, home-based career track that can be managed from any permanent residential address within Greece. In this position, your daily impact reaches far past baseline customer assistance. You will operate as a specialized coordinator, reinforcing the company's market reputation by untangling tricky reservation problems and ensuring international vacationers enjoy unhindered, premium travel plans. As a primary liaison, you will serve as the critical link matching technical precision with customer happiness. Daily Accountabilities & Workflow As a Virtual Travel Coordinator, your ongoing responsibilities will focus on: Multichannel Communication: Handling diverse client messages across phone lines, emails, and live text portals using a clear, articulate delivery in both Dutch and English. Analytical Adjustments: Straightening out complicated booking disputes and invoice questions quickly while delivering supportive, empathetic service. Subject Matter Guidance: Keeping an expert command of international border controls and corporate software platforms to supply premium, dependable advice. Database Maintenance: Logging precise records within our internal corporate registry to preserve an unblemished, continuous history for each user. Target Achievement: Consistently hitting personal service targets while coordinating with an international team to boost overall performance standards. Ideal Candidate Profile: Requirements & Skills We are hunting for highly disciplined individuals who excel with minimal oversight inside a fast-paced, virtual corporate setting. Language Credentials Dutch: Native-level command (C2 proficiency) to deliver a polished service experience. English: Robust, professional command (minimum B2 proficiency) for internal corporate collaboration and training materials. Home Office Prerequisites & Traits Eligibility & Workspace: Direct legal eligibility to work within Greece, along with a quiet, private home workspace connected to stable, high-speed internet. Interpersonal Finesse: Elite verbal communication skills joined with the emotional maturity to remain steady and courteous during high-pressure client interactions. Remote Accountability: Strong inner drive to navigate complex task schedules and complete daily duties independently in a completely virtual workspace. Financial Rewards & Comprehensive Perks We deliver a robust benefits architecture structured to enhance your lifestyle and support your professional trajectory: Base Income Model: A specialized compensation layout built for bilingual professionals in the Greek employment market, including the traditional 14 monthly salaries per year. Performance Incentives: Additional performance-tied cash awards distributed each month to specialists who surpass baseline targets. Immediate Insurance: Comprehensive private medical and life insurance plans active starting on your absolute first day on the payroll. Equipment Shipments: Direct delivery of a high-specification computer equipment bundle—including a premium corporate laptop—straight to your front door. Vertical Growth: Transparent internal promotion channels making it easier to step up into team leadership, quality assurance, or training roles. International Expat Relocation Package For individuals moving to Greece from another country to accept this job, our onboarding team provides a seamless and worry-free transition: Paid Airfare: The company completely funds the cost of your initial commercial flight ticket into Greece. Temporary Housing: 30 days of complimentary, premium lodging to ensure a smooth, comfortable transition into local life. Administrative Concierge: Direct, individual guidance from local coordinators to navigate government onboarding, including help securing your Greek tax ID (AFM) and social security credentials (AMKA). How to Apply Ready to take the next step and build a remote career backed by a global leader in travel? Click "Apply Now" to submit your updated resume in English and start our virtual interview process!

Responsibilities

Act as a specialized coordinator resolving complex booking disputes and invoice questions for an online travel platform. Manage multichannel communication in Dutch and English while maintaining accurate user records in the corporate registry.