Dutch Speaking Booking Agent (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

0.0

Posted On

19 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, English Fluency, Customer Support, Travel Logistics, Problem Solving, Omnichannel Communication, Billing Resolution, Database Documentation, Time Management, Conflict Resolution

Industry

Business Consulting and Services

Description

Mandatory Residency Restriction: This remote position is strictly reserved for professionals who are currently living in Greece or are independently organizing their move to the country. Applications from international candidates who do not plan to establish an official, physical working residence within Greek territory cannot be accepted or evaluated. Our customer experience division is searching for proactive, customer-focused specialists to act as the face of a distinguished global pioneer in the digital travel and hospitality sector. This position offers the flexibility of a completely virtual career path, allowing you to work as a vital brand protector from any town, city, or island throughout Greece. In this position, your daily impact goes far beyond basic customer support. You will operate as a dedicated travel logistics consultant, protecting the company's global reputation by resolving intricate booking discrepancies and ensuring every traveler enjoys a flawless, stress-free itinerary. As a primary point of contact, you will successfully unite technical precision with guest satisfaction. Core Duties & Daily Workflow As a Virtual Travel Specialist, your day-to-day operations will involve: Omnichannel Engagement: Managing customer inquiries across phone, email, and live chat platforms with articulate, professional fluency in both Dutch and English. Analytical Problem Solving: Resolving complex reservation errors and billing questions quickly while providing empathetic, patient care. Specialized Advisory: Maintaining an in-depth understanding of international travel protocols and internal digital systems to deliver reliable, expert guidance. System Documentation: Accurately logging every customer interaction within the company database to maintain a flawless historical record. Goal Achievement: Consistently meeting individual performance metrics while collaborating with a global team to elevate overall service quality. Candidate Profile: Experience & Traits We are seeking highly disciplined professionals who thrive with minimal supervision inside a fast-paced, digital workspace. Linguistic Expertise Dutch: Native-level command (C2 proficiency) to maintain premium service delivery. English: Strong, professional command (minimum B2 level) for internal team collaboration and training. Workplace Essentials & Talents Legal & Technical Setup: Valid legal authorization to work in Greece, alongside a quiet, distraction-free home office setup equipped with a high-speed, stable internet connection. Interpersonal Talents: Superior communication skills coupled with the emotional maturity required to remain calm and professional during high-pressure client escalations. Autonomous Drive: Exceptional personal accountability to execute demanding workflows and manage your schedule independently in a 100% remote environment. Salary, Benefits, & Career Growth We provide a robust compensation framework engineered to enhance your lifestyle and accelerate your professional advancement: Premium Compensation: An attractive salary package scaled for bilingual experts in Greece, featuring the traditional local structure of 14 monthly payments per year. Monthly Incentives: Performance-linked cash bonuses distributed every month for meeting and exceeding operational targets. Immediate Protection: Full private medical and life insurance coverage starting from your very first day on the job. Workstation Delivery: Provision of a complete, premium hardware kit—including a high-performance corporate laptop—shipped directly to your home. Vertical Mobility: Transparent internal pathways facilitating career advancement into leadership, quality assurance, or team management roles. Expatriate Relocation Support (For International Moves) For candidates transitioning to Greece from another country to assume this role, we ensure a seamless and comfortable relocation experience: Sponsored Airfare: The corporation fully covers the cost of your commercial flight into Greece. Corporate Lodging: 30 days of complimentary, premium temporary accommodation to allow you to settle in completely stress-free. Bureaucratic Assistance: Dedicated individual support to guide you through local government onboarding, including securing your Greek tax identification (AFM) and social security registrations (AMKA). How to Apply Ready to take the leap and launch your remote career with a global industry leader? Click "Apply Now" to send us your current CV in En

Responsibilities

Act as a travel logistics consultant resolving complex booking discrepancies and billing issues across phone, email, and chat. Maintain the company's global reputation by ensuring a seamless itinerary for travelers while documenting all interactions.