Dutch Speaking Booking Agent (Remote in Greece) at Eco Plus Solutions AB

Patras, Peloponnese, Western Greece and the Ionian, Greece -

Full Time

Start Date

Immediate

Expiry Date

10 Oct, 26

Salary

0.0

Posted On

12 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, English Proficiency, Customer Service, Problem Solving, Active Listening, Emotional Intelligence, Time Management, Multichannel Support, Data Entry, Travel Planning

Industry

Business Consulting and Services

Description

Please Review: This open position is strictly reserved for professionals who currently reside in Greece or are independently planning their relocation to the country. We cannot evaluate or accept applications from candidates based overseas who do not intend to establish a physical working residence within Greek borders. Role Introduction & Team Mission Our organization is searching for structured, service-oriented professionals to step into the role of brand ambassadors for an iconic, household name in the online tourism industry. This high-profile placement offers the distinct benefit of a 100% virtual career path from any city, town, or region across Greece, backed by the stability of an international market leader. In this position, your daily impact reaches well past standard customer care. You will serve as an essential piece of the travel planning lifecycle, untangling complex booking logistics to ensure an elite, stress-free journey for international travelers. As a core point of contact, you will bridge the gap between technical operations and client satisfaction. Core Duties & Everyday Operations As a Remote Travel Itinerary Consultant, your day-to-day workflow will center on: Multichannel Support: Managing incoming inquiries through live text chat, email, and phone networks while maintaining a polished, articulate delivery in both Dutch and English. Strategic Problem Solving: Unraveling complex reservation errors and billing discrepancies by blending rapid analytical reasoning with authentic empathy. Industry Expertise: Keeping up to date on global transit rules and proprietary corporate platforms to provide highly dependable, accurate advice. Meticulous Record Keeping: Inputting thorough records into internal software databases to maintain a continuous, high-quality service trail for every traveler. Operational Excellence: Achieving demanding service-level targets while working in unison with a diverse, international team to maintain top-tier support. Required Experience & Key Attributes We are hunting for self-directed, structured professionals who can work efficiently in a virtual corporate workspace with minimal direct oversight. Language Benchmarks: Native or near-native mastery of Dutch (C2 standard), paired with a solid, professional command of English (B2 level minimum) for internal team alignment. Remote Setup: Direct legal eligibility to work in Greece, along with a quiet, dedicated home office workspace connected to high-speed, stable internet infrastructure. Professional Composure: Strong active listening skills and the emotional intelligence needed to stay calm, collected, and polite during high-pressure client escalations. Virtual Discipline: Excellent self-motivation to navigate independent workflows across a rotating shift schedule in a 100% remote environment. Compensation Package & Remote Benefits We offer an industry-leading rewards package structured to focus on your personal well-being and clear professional growth: Base Income: A highly competitive salary layout customized for top-tier bilingual professionals living in Greece, complete with the traditional local 14 monthly salary distributions. Monthly Incentives: Performance-linked financial rewards given to specialists who systematically meet and exceed their monthly targets. Medical Protection: Comprehensive private health and life insurance plans active starting on your absolute first day on the job. Provided Work Equipment: A complete, premium corporate technology kit—including a high-specification corporate laptop and all necessary tools—shipped directly to your door. Internal Promotion: Transparent advancement paths into team leadership positions, quality assurance, or alternative technical divisions within our global network. Relocation Support (For Inbound Expats) For professionals moving to Greece from another country to step into this position, we offer a comprehensive, stress-free onboarding framework: Travel Sponsorship: Full financial coverage for your initial commercial flight itinerary to Greece. Transitional Housing: 30 days of free, premium temporary lodging to give you a comfortable base while adjusting and settling in. Bureaucratic Support: Hands-on assistance from a dedicated specialist to guide you through local admin setup, including getting your Greek tax ID (AFM) and local social security number (AMKA). How to Apply Ready to take the next step and build a remote career from beautiful Greece? Click "Apply Now" to upload your current resume in English and start our virtual evaluation process!

Responsibilities

Manage travel bookings and resolve complex itinerary logistics via chat, email, and phone for international travelers. Maintain accurate records in internal databases while meeting service-level targets in a virtual environment.