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Dutch Speaking CS for International Company - Paid Relocation Bulgaria at Mercier Consultancy MD
, , Netherlands -
Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Fluency In Dutch, Customer Service, Communication Skills, Problem-Solving Skills, CRM Systems, Office Applications, Empathy, Team Collaboration, Product Knowledge, Customer-Centric Attitude, Adaptability, Proactive Attitude

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is delighted to announce an exciting opportunity for a Dutch Speaking Customer Service Representative for an international company, with paid relocation to Bulgaria. This position is ideal for motivated individuals looking to advance their careers in a vibrant and multicultural environment while enjoying the benefits of living in a beautiful country. Key Responsibilities Deliver exceptional customer service support to Dutch-speaking clients via phone, email, and chat. Address customer inquiries regarding products, services, and account-related issues in a timely and professional manner. Troubleshoot and resolve customer complaints with empathy and a focus on providing effective solutions. Maintain accurate records of customer interactions in the CRM system. Collaborate with team members and other departments to enhance service delivery and overall customer satisfaction. Stay up to date with product knowledge, company policies, and industry developments to provide informed assistance. Fluency in Dutch (both written and spoken) is required; English proficiency is an advantage. Experience in customer service, preferably within an international or multicultural environment. Excellent communication skills and a customer-centric attitude. Strong problem-solving skills and the ability to remain calm under pressure. Familiarity with CRM systems and standard office applications. Willingness to relocate to Bulgaria and adapt to a new culture. A positive and proactive attitude with a passion for customer service. Competitive Monthly Salary Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance And Much More...
Responsibilities
Deliver exceptional customer service support to Dutch-speaking clients via various communication channels. Troubleshoot and resolve customer complaints while maintaining accurate records of interactions.