Dutch Speaking Customer Advisor (on-site) at Eco Plus Solutions AB

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

0.0

Posted On

12 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch language, English language, Administrative support, Customer service, Data management, Conflict resolution, Communication, Analytical skills, Emotional intelligence, Regulatory compliance, Public health knowledge

Industry

Business Consulting and Services

Description

We are seeking a meticulous and professionally-driven Dutch-speaking Administrative Advisor to join a high-stakes project within the Public Health and Government Services sector. This is not a high-volume sales environment; rather, it is a specialized role requiring precision, diplomatic empathy, and a rigorous sense of accountability. In this capacity, you will serve as a vital conduit between citizens and essential public services, ensuring complex inquiries regarding administrative regulations are resolved with absolute accuracy and care. This is a full-time, on-site mandate based at our premier facility in Sofia, Bulgaria. Core Strategic Responsibilities Professional Advisory: Facilitate high-level inbound consultations for Dutch citizens regarding healthcare regulations and administrative frameworks. Complex Case Management: Command sophisticated databases to provide real-time status updates on applications, disbursements, and statutory registrations. Regulatory Governance: Ensure all stakeholder interactions strictly adhere to current Dutch administrative standards and data privacy protocols. Diplomatic Conflict Resolution: Manage sensitive or high-pressure inquiries with a refined, de-escalatory communication style and professional composure. Operational Intelligence: Partner with leadership to identify inquiry trends and contribute to the optimization of service delivery workflows. Candidate Profile Linguistic Mastery: Native or near-native proficiency in Dutch (C1 minimum); professional fluency in English (B2 minimum) for corporate reporting and training. Analytical Rigor: The ability to internalize complex administrative procedures and articulate them clearly to a non-expert audience. Emotional Intelligence: Exceptional soft skills with a proven ability to maintain professional poise in a high-responsibility environment. Professional Background: While experience in insurance, public administration, or high-tier customer relations is an asset, we prioritize candidates with a commitment to continuous learning and professional integrity. Executive Compensation & Premium Benefits We provide a comprehensive infrastructure designed to support a seamless international transition and an elevated lifestyle: Financial & Security: Highly competitive base salary benchmarked against the Sofia professional market. Performance-based monthly incentives. Premium Private Health and Life Insurance coverage from your first day. Relocation Executive Package: Airfare & Logistics: Fully subsidized travel to Sofia. Transition Housing: Initial corporate-provided accommodation to facilitate a smooth arrival. Administrative Concierge: Dedicated relocation specialists to manage local registration, social security, and banking logistics. Professional Development: Intensive, paid training on Dutch administrative law and public health regulations. Access to leadership acceleration programs and horizontal career paths. A sophisticated, modern workspace equipped with high-end amenities. The Sofia Advantage Establish your career in a burgeoning European hub where Western professional standards intersect with an exceptional quality of life. Sofia offers a secure environment and a cost of living significantly lower than the Benelux region, allowing your earnings to facilitate a superior lifestyle while you build a distinguished professional resume.

Responsibilities

You will serve as a vital conduit between citizens and public services, providing high-level consultations regarding healthcare regulations and administrative frameworks. Additionally, you will manage complex cases using sophisticated databases to ensure accurate status updates and adherence to data privacy protocols.