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Dutch Speaking Customer Agent For Streaming Service - Work In Greece at Mercier Consultancy Group
, , Netherlands -
Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

0.0

Posted On

30 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Dutch Fluency, Customer Service, Problem Solving, CRM Tools, Communication Skills, Technical Support, Interpersonal Skills, English Proficiency

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is looking for a Dutch Speaking Customer Agent to join our team in Greece supporting a leading streaming service provider. This role is ideal for candidates fluent in Dutch and passionate about delivering outstanding customer service. As a Customer Agent, you will assist Dutch-speaking customers with their inquiries, ensuring a smooth and enjoyable streaming experience. Key Responsibilities Provide exceptional customer support in Dutch via phone, email, and chat channels. Assist customers with subscription inquiries, technical issues, and general service questions. Resolve customer complaints and issues in a timely and professional manner. Maintain detailed records of all customer interactions using CRM systems. Collaborate with cross-functional teams to enhance the overall customer experience. Stay current with product updates, streaming platform features, and service policies. Fluency in Dutch (both spoken and written) is required; proficiency in English is a plus. Previous experience in customer service, ideally in the streaming or entertainment industry. Strong communication and problem-solving skills. Ability to work efficiently in a fast-paced and dynamic environment. Familiarity with CRM tools and digital communication platforms. Strong interpersonal skills and a customer-focused approach. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...
Responsibilities
Provide exceptional customer support in Dutch via phone, email, and chat for a streaming service. Assist users with subscription inquiries, technical issues, and general service questions while maintaining CRM records.