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Dutch Speaking Customer Care Tourism Section - Work In Greece - Paid Reloca at Mercier Consultancy MD

, , Cyprus -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

0.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, Customer Care, Tourism, Communication, Problem Solving, CRM Systems, Travel Planning, Interpersonal Skills, Patience, Self-Motivated

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to offer a unique opportunity for a Dutch Speaking Customer Care professional in our Tourism Section! This role allows you to work in beautiful Greece with fully paid relocation, providing exceptional support to clients in the tourism sector. If you are passionate about travel and love helping others, this position is perfect for you. Key Responsibilities Provide outstanding customer care to Dutch-speaking clients in the tourism industry through various communication channels such as phone, email, and chat. Assist clients with inquiries regarding travel packages, bookings, and itinerary changes while delivering accurate information. Resolve customer issues effectively and professionally, ensuring a smooth and enjoyable travel experience. Document all customer interactions and feedback accurately in our CRM system to improve service quality. Collaborate with other departments to address customer needs and provide comprehensive travel solutions. Stay informed about the latest tourism trends, destinations, and company offerings to provide the best advice to clients. Fluency in Dutch (both written and spoken); knowledge of English is a plus. Prior experience in customer care or service, preferably in a tourism-related field. A strong enthusiasm for travel and thorough knowledge of popular destinations. Excellent communication and interpersonal skills with a customer-centric attitude. Able to handle customer inquiries and complaints with patience and effectiveness. Proficient in CRM systems and standard office software applications. Self-motivated with the ability to work independently in a remote or office environment. Willingness to relocate to Greece with complete relocation support provided. Competitive Monthly Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide outstanding customer care to Dutch-speaking clients in the tourism industry via phone, email, and chat, assisting with travel packages, bookings, and itinerary changes. Resolve customer issues professionally and document all interactions accurately in the CRM system.