Dutch Speaking Customer Excellence Expert – Premium Technology at Flowdesk

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Speaking, Customer Excellence, Tech-Savvy, Inbound Support, Sales Support, Aftersales Support, Product Inquiries, Technical Troubleshooting, Logistics Management, Communication, Listening Skills, Customer-First Attitude, Digital Platforms

Industry

Capital Markets

Description

Are you a tech-savvy communicator looking for a new adventure in the sun? We are seeking Dutch-speaking Customer Excellence Experts to support one of the worlds most innovative leaders in high-performance household technology. This is a 100% remote role within Greece. You can choose to live in the historic streets of Athens, near the blue waters of Crete, or anywhere in between, while representing a brand defined by iconic design and world-class engineering. International Relocation Support We make moving to Greece easy! If you are currently residing abroad (e.g., in Netherlands), we provide a comprehensive Relocation Package to help you transition smoothly: Flight Ticket: Your flight to Greece is booked and paid for. Taxi Transfer: Pickup from the airport upon arrival. Accommodation Support: Up to 2-4 weeks of free hotel accommodation or a relocation bonus to help you find your own apartment. Administrative Assistance: Hands-on help with obtaining your Greek tax number (AFM), social security (AMKA), and opening a local bank account. Your Role as a Brand Expert Expert Inbound Support: Handle incoming calls regarding sales, aftersales, and product inquiries from the Swedish market. Technical Troubleshooting: Assist customers with technical questions and help them maintain their premium appliances. Logistics Management: Resolve delivery-related questions and manage inquiries coming through the brands sales platform. Who You Are Language Skills: Native or near-native level of Dutch (C1/C2) and a professional level of English. Communication: Exceptional listening skills and a friendly, "customer-first" attitude. Experience: Previous experience in retail or customer service is a plus, but full training is provided. Tech-Ready: Comfortable with digital platforms and possessing a quiet, dedicated workspace at home. Whats In It For You? Total Flexibility: Work 100% remotely from anywhere in Greece. Premium Training: Fully paid training on the brands history and cutting-edge technology. Equipment Provided: We ship the necessary hardware (PC, headset, etc.) directly to your door. Greek Sunshine: Enjoy a high quality of life and lower cost of living while working for a global leader. Ready to start your journey in Greece? If you are a Dutch speaker ready for a fresh start, apply today by submitting your CV in English!

Responsibilities

The expert will handle inbound calls providing sales, aftersales, and product support specifically for the Swedish market, alongside assisting customers with technical troubleshooting for premium appliances. They will also be responsible for resolving delivery-related questions and managing inquiries coming through the brand's sales platform.